What are the responsibilities and job description for the Insurance Servicing Agent position at First Tech Federal Credit Union?

Description

Our Insurance Agency is looking for a Licensed Insurance Servicing Agent to join our growing team. In this role you will process and follow-up on requested changes and updates to insurance policies, respond to billing and coverage inquiries, and conduct policy reviews on in-force policies. Qualified candidates will have an active Property & Casualty insurance license and some customer service experience working in the Insurance industry.

Here's what you can expect from the job and what you need to be successful : Job Duties :

Proactively contacts members to discuss and present policy renewal options with the goal of improving policy retention
Assess members' insurance needs and educate members on insurance policies and coverage options in order to deepen the member relationship through cross sell and referral opportunities
Conduct policy reviews on in-force policies and advise on additional coverages and policies as needed
Proactively contact Agency Billed Policies to review and present renewal offer
Identify opportunities to refer members to partner services to meet the member's financial needs
Respond to underwriting information requests on in-force policies
Resolve complex billing issues by following up with insurance carrier
Maintain up-to-date electronic client files in compliance with agency and regulatory requirements
May partner with an established Sales Agent to provide a streamlined customer experience
Serve as a subject matter expert and resource for the team
Attend underwriting-related meetings and disseminate updates to the team
Provide dedicated support to First Tech employee policy holders

Essential skills :

Minimum 2 years' experience in the Insurance industry (Insurance Sales experience is preferred)

Ability to organize, analyze and interpret data to reach sound decisions and guide clients based on individual risk tolerances

Effective time management and organizational skills, with the ability to independently prioritize workload and meet deadlines

Foster strong relationships with internal and external stakeholders

Demonstrated ability to communicate the value of insurance to clients

Up to date knowledge of insurance industry trends, products / services, procedures, and policies

Proficiency with basic to complex mathematical calculations

Up to date knowledge of insurance industry trends, products / services, procedures and policies

Working knowledge of Microsoft Office Suite

Minimum Education : High School Diploma

Certification / License : Property & Casualty license required , Life & Health license preferred

Location : Hillsboro, OR 97124(HYBRID) Target Compensation : $54,000 to $61,000 annually incentive Benefits options include :

Traditional medical, dental, and vision coverage

401K matching up to 5% per pay period

Accrue up to 17 days of Paid Time Off your first year of employment

11 paid federal holidays

Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)

First Tech is not currently offering Visa sponsorship or transfer for this position What makes First Tech different? Click here to learn more! #FT123#LI-MG1

Salary : $54,000 - $61,000

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What are the responsibilities and job description for the Insurance Servicing Agent position at First Tech Federal Credit Union?

What is the career path for a Insurance Servicing Agent?

Job openings at First Tech Federal Credit Union

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