CSR/Teller, Boswell OK Full-time

Description

MUST be available Monday - Friday 8:00 am  - 5:00 pm.

$15.00 - $20.00 per hour BASED UPON PREVIOUS BANKING EXPERIENCE

At First Texoma National Bank, our employees are an important part of our success. We are committed to providing an environment that fosters professionalism, growth, and opportunity. We recognize that our team is the reason we provide one of the highest levels of customer service anywhere.

Role:
To provide prompt, efficient and friendly service to clients by recognition of their banking needs; assists with financial transactions over the telephone; explains products and services and responds to problems. Follows established policies and procedures for these areas.   

Qualifications, Duties & Technical Skills

• Receive checking and saving deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit.
• Examine checks deposited and determine proper identification and ensure availability based on regulation requirements and complete Hold Notices.
• Process savings withdrawals.
• Cash Checks: verify endorsement, receive proper identification, and ensure validity.
• Identify counterfeit currency.
• Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulation, and consumer privacy policies.
• Refer customers to the proper department for issues that cannot be resolved at the teller line.
• Count and roll loose coins.
• Issue cashier’s checks.
• Accept loan payments: verify payment amount and issue receipts.
• Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
• Ensure teller station is properly supplied.
• Balance drawer daily, including periodic batching of cashed checks.
• Process cash advances.
• Maintain appropriate currency logs.
• Follow all bank policies and procedures.
• Excellent customer service skills.
• The ability to prioritize and make on the spot decisions regarding customer transactions, weighing customer satisfaction issues with Bank exposure to loss and fraud.
• Mathematical skills.
• In depth knowledge of all bank deposit products and policies.
• Basic knowledge of bank loan products.
• Ability to work in a fast-paced environment.
• Ability to work well under pressure.
• Ability to cross sell other products and services.
• High degree of accuracy.
• Strong communication skills.
• Typing, standing, lifting boxes/files, extended reaching, etc.

Basic Qualifications

• Cash handling or sales experience preferred.
• Prior Customer Service experience.

Knowledge and Skills:
Education - A high school education or GED.
Interpersonal Skills - Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Other Skills - Able to operate a 10-key calculator, computer skills, and typing.

First Texoma National Bank is an equal opportunity employer. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran stat

Salary : $15 - $20