What are the responsibilities and job description for the Title Pre-Processor position at First Title Services?
Company Description
First Title & Escrow, Inc. serves the real estate industry as an expert-driven and technology focused national title company. We craft our products for the highest level of customer service. Our skilled team across the country ensures the daily process to run in tandem with strategies to comply and maintain the industry’s best practices. Join our energetic team and see why we’re the leading title company in the nation.
Job Description
This position is responsible for opening the file, gathering information for the CD, such as invoices and payoffs, taxes, deed information. Assist clients with the company website and any documentation that they need from the company system, such as the Pre-HUD, title and ICLs. In addition, assist clients with any general questions they have and verify the correct party receives the request from the client.
Essential Duties
- Excellent proofreading skills
- Strong communication skills (oral and written)
- Excellent interpersonal skills
- Attention to detail required
- Excellent analytical skills
- Must have the ability to read and interpret documents such as contracts and real estate property tax information and the CD.
- Ability to apply common sense understanding to carry out detailed written and oral instructions.
Qualifications
Competencies
- Managing e-mails to complete any client request for information timely
- Effective communication with internal departments, as well as the company's clients
- Demonstrated knowledge of our company's process flow
- Competent with Microsoft Office.
Additional Information
Benefits include a Safe Harbor 401(k) plan, health/dental care, paid time off and holidays, and competitive pay.
First Title & Escrow is an Equal Employment Opportunity Employer. EOE/M/F/D/V.