What are the responsibilities and job description for the Member Service Representative I position at First Trust Credit Union?
To assist members and potential members with their Credit Union needs.
- Assists members with establishing, maintaining, and closing share accounts, answers questions about products and services and resolves problems that are within their authority to resolve. Works with supervisor to resolve problems. Demonstrates effective and consistent communication. Answers phone calls and emails in a timely and professional manner.
- Open and closes the branch, balances vault and backs up the teller line
- Acts as liaison between members and other department.
- Promotes credit union products and services to members that improve their financial security.
Job Type: Full-time
Pay: From $14.50 per hour
Expected hours: 37.50 – 39.75 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15