What are the responsibilities and job description for the Bank Teller - Full Time position at First United National Bank?
The Teller I serves as the face of the bank to customers and is responsible for performing a variety of duties related to customer transactions including providing superior customer service, preparing and maintaining various reports and records; and, promoting institution services.
Essential Functions:
· Promptly acknowledges customers and maintains a friendly and courteous disposition; ensures that customers are satisfied with all transaction requests; maintains a professional image – by both phone and in person.
· Listens to customers’ needs and recommends appropriate banking products or services to meet their financial goals.
· Processes various financial transactions accurately and efficiently, including deposits, withdrawals, transfers and loan payments.
· Answers basic customer inquiries regarding service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
· Verifies customer identification and ensures compliance with bank policies and procedures.
· Balances drawer daily and maintains an accurate record of all transactions.
· Participates in promotional activities and campaigns to promote bank products and services.
· Participates in and promotes teamwork within the branch as well as bank-wide.
· Familiarizes customers with available banking tools meant to aid in banking efficiency, including telephone and internet banking, ATM banking and the mobile app.
· Adheres to all bank policies, procedures and regulatory requirements.
· Reports suspicious activities or potential security breaches to management.
· Completes annual required training within communicated timeframes.
· Performs other duties as required or requested.
Education & Experience:
· High school diploma or equivalent; some college coursework or degree in finance or related field is a plus.
· Previous customer service and cash handling preferred.
· Strong interpersonal and communication skills.
· Ability to multitask, prioritize tasks and work in a fast-paced environment.
· Proficiency in Microsoft Outlook and Adobe.
· Ability to maintain confidentiality; handle sensitive information with discretion.
Pay is commensurate with experience.
Job Type: Full-time
Pay: $13.50 - $15.50 per hour
Expected hours: 36 – 40 per week
Benefits:
- 401(k)
- 401(k) 6% Match
- AD&D insurance
- Bereavement leave
- Dental insurance
- Disability insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Prescription drug insurance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $14 - $16