VP/Fraud Analyst

Description

Position Purpose: Develops and implements fraud prevention functions and strategies. Leverages fraud prevention domain experience with analytic expertise, to provide timely and actionable business intelligence to management regarding emerging trends with strategies to improve business performance.

Job Duties and Responsibilities:

• Monitor and analyze customer transactions and behavior to identify patterns indicative of fraud.
• Interprets trend analytics based on a broad variety of data sources to identify and implement solutions to reduce fraud exposure.
• Provide guidance on identifying unusual and potentially fraudulent activity.
• Oversees processing of alerts and reviews for incidents described within the Bank's Fraud Risk Management Program.
• Develops, implements, and improves comprehensive fraud detection strategies and authorization decision rules that balance fraud loss with client experience.
• Conducts quality reviews while providing coaching and feedback to bank staff.
• Assesses emerging fraud trends, external threats, and proactive identification of control deficiencies to align fraud exposures to the Bank’s risk appetite thresholds.
• Collaborate with law enforcement and regulatory agencies to report and resolved fraud cases.
• Provides on-going tracking and monitoring of performance of the rules, behaviors, and fraud models.
• Stay up to date with industry trends, regulatory changes, and emerging fraud tactics to strengthen the Bank’s fraud prevention strategies.
• Conduct in-depth investigations into embezzlement, fraud, and suspected money laundering activities, ensuring compliance with financial regulations.
• Review fraud alerts and determine additional actions or next steps.
• Prepare detailed reports on fraud metrics for Risk Management.
• Acts as a fraud subject matter expert on relevant regulations and policies, may network with industry contacts to gain competitive insights and best practices.
• Responds to moderately complex fraud claims/inquiries, service requests, suggestions, and complaints received from internal lines of business.
• Conducts complex analysis, tasks, and ad-hoc reporting to prevent, detect, and record fraudulent activity.
• Provides input and assists in the development and improvement of processes and procedures related to Fraud Prevention.
• Works with internal partners and external vendors to validate, tune, and improve fraud monitoring technologies.
• Performs fraud alert reviews derived from alert and non-alert-based sources, such as incident reports submitted by Bank employees, as necessary.
• Performs and supports the work of Fraud Risk Management leadership while performing other duties as assigned.
• Collaborate with other departments to develop and implement fraud prevention strategies.
• Regularly exercises discretion and judgment in the performance of essential job functions.
• Maintains good punctuality and attendance to work.
• Complete annual training as required.
• Participate in bank/community activities.
• Other duties as assigned.

Qualifications

Skills and Abilities Required:

• Knowledge of banking laws and regulations.
• Knowledge of investigations and investigative techniques using the Internet, public websites and third-party repositories.
• Ability to communicate effectively both verbally and in writing, including ability to present case facts to management.
• Ability to speak clearly and persuasively in positive and negative situations.
• Ability to communicate effectively with all levels of management and staff.
• Ability to multi-task, follow up on tasks, prioritize work projects, and meet exacting deadlines.
• Ability to work effectively both in a team environment and independently without supervision.
• Ability to continuously build knowledge and skills.
• Ability to maintain confidentiality.
• Ability to read and analyze data to detect suspicious behavior.
• Ability to demonstrate effective organizational, time management and project management skills.
• Ability to maintain attention to detail.
• Ability to work effectively and demonstrate flexibility in a continually changing environment.
• Ability to work extended hours to accomplish work goals and objectives.
• Skill in using computer, including advanced proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.

Experience and Education Requirements:

• Bachelor’s Degree in Finance or Criminal Justice or ten (10) years’ experience in fraud prevention, bank security, audit, and/or Bank Secrecy Act reporting, required.
• Minimum of five (5) years’ experience years of financial institution work experience, required.
• Professional Certification (i.e., ACAMS, CFE, CFCI) or other related certifications, or willingness to obtain, preferred.

Physical Requirements:

• Ability to travel, including occasional overnights or extended trips, both throughout and outside of the company’s footprint.
• Typically requires the ability to ascend and descend stairs, ability to perform stooping, reaching, sitting, standing, walking, pushing, pulling, lifting up to 25 pounds, talking, hearing, and repetitive motion.  May be required to work some evenings and/or weekends as necessary.
• Visual and auditory skills are required.

Performance Standards:

• Accuracy: Precision of work performed.
• Responsiveness: Timeliness of work completed and responsiveness to requests for information.
• Relationships: Ability to work well and build relationships with others.
• Guidance: Job knowledge and ability to provide guidance when needed.

Firstar Bank is proud to be an Equal Opportunity Employer: EEO/M/F/Disabled/Vets