What are the responsibilities and job description for the Commercial Refrigeration & Cooking Service Technician position at FIRSTCALL MECHANICAL GROUP LLC?
Job Details
Commercial Refrigeration & Cooking Service Technician II
STR Mechanical
A FirstCall Mechanical Company
COMMERCIAL REFRIGERATION & SERVICE TECHNICIAN
Location: Charlotte, NC
WHO IS STR MECHANICAL?
Success Through Reputation
STR Mechanical is a HVAC Specialist based in Charlotte, North Carolina with operations around the Southeast. STR offers services in maintenance agreements, temperature controls and construction.
We feel that nothing is more important than to give our customers the quality of workmanship that they expect, pay for, and deserve. By growing and succeeding on the strength of our reputation, we strive to take care of each and every need of our customers, employees, and vendors. Whether the needs are service, installation, replacement, or temperature controls; we have the experience and expertise to excel in all of these areas to surpass our customer's expectations.
WHO IS FIRSTCALL MECHANICAL?
FirstCall Mechanical is a commercial and industrial HVAC, building controls, electrical, and plumbing services company. We serve commercial and industrial customers, including distribution centers, cold storage facilities, food manufacturing facilities, universities, and other commercial properties. FirstCall has employees and operations across Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas. We are actively growing our operations across the country.
FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.
BENEFITS
- Competitive pay, paid weekly
- Medical, Dental & Vision Insurance
- Short & Long-Term Disability
- Life Insurance/Supplemental Life Insurance
- Benefits eligibility begins the 1st of the month after hire date
- 401k retirement savings with 5% match
- Up to 4 weeks of Paid Time Off
- 9 Paid Holidays Veterans Day for our Vets
- FirstCall Academy for training & development
- Learning and Education Assistance Program (LEAP)
- Generous Employee Referral Program - $2,500
- EAP – Employee Assistance Program
- Company vehicle or allowance based on the job
- Mobile phone or phone allowance based on the job
- Company uniforms & work boot allowance
- Affiliate Company transfers
POSITION OVERVIEW
We are currently seeking a Commercial Refrigeration & Cooking Service Technician to join our fast-growing STR Mechanical team. This ideal candidate will need to have experience in servicing restaurants and commercial kitchen equipment, helping restaurant and hospitality managers with solutions for commercial equipment such as ovens, refrigerators, and other specialty food service equipment.
JOB RESPONSIBILITIES
- Service commercial refrigeration equipment and systems to include walk-in coolers, freezers, small self-contained equipment, reach-ins, etc.
- Responsible for installation, maintenance and repair of commercial, kitchen equipment and/or commercial refrigeration equipment
- Troubleshoots and repairs commercial, kitchen equipment, repair & maintenance on refrigeration equipment
- Inspect systems and their components (e.g. air conditioning, heating and refrigeration units, etc.) to ensure safety and identify necessary repairs and provide an ongoing program of preventive maintenance
- Communicate with customers regarding status of repair or maintenance being performed or needed on equipment
- Order and install replacement parts as needed
- Understands commercial kitchen equipment and able to diagnose repairs needed
ACCOUNTABILITIES
- Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry
- Elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC & Refrigeration needs
ORGANIZATIONAL ALIGNMENT
This position will report to the Refrigeration manager and has the responsibility to the entire service team and all of our customers.
Qualifications
- High school diploma or GED
- Mechanical aptitude and the ability to operate, or learn to operate, all necessary tools and equipment
- Experience and knowledge in repairs of commercial restaurant equipment
- Available to work flexible hours and on-call shifts as needed
- Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds
- Sufficient physical agility to work in awkward places and from ladders or scaffolding as required by particular jobs
- Physical ability to endure high and low outside temperatures
- Valid driver's license
- Active EPA Universal Certificate
- Active CFC Certificate
BEHAVIORAL PROFILE
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.
Environmental Requirements
Will be required to work in a field environment, and multiple customer sites on a daily basis.
Physical Demands
While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.
