What are the responsibilities and job description for the Vice President Enterprise Technology position at FirstEnergy Corp?
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FirstEnergy
FirstEnergy at a Glance
We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.
FirstEnergy (NYSE : FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.
About the Opportunity
This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00]
Position Summary
The Vice President, Enterprise Technologies is an integral member of FirstEnergy’s Shared Services Team. The leader’s significant contribution will include leadership and influence beyond IT. The Vice President, Enterprise Technologies contributes to the responsible stewardship of the company’s core values, people, and assets, including promoting diversity, equity, inclusion and a welcoming culture. They are expected to sustain a tone that embraces best practices embodying the company’s core values and serve as a catalyst and facilitator in shaping the ongoing continuous improvement spirit of the company and the continued execution of FirstEnergy’s digital transformation.
The Vice President, Enterprise Technologies will evaluate and deploy innovative information technologies and embrace forward-thinking perspectives in order to meet the challenges and opportunities ahead and doing so with the highest integrity. The Vice President, Enterprise Technologies has the responsibility to transform FirstEnergy to a more integrated, contemporary, and state-of-the-art company that leverages technology and data as the key enabler to becoming a premier electric company.
The Vice President, Enterprise Technologies leads an organization that designs, builds and delivers the end-to-end technologies, services, platforms, and applications for the following :
- Corporate Platforms, such as HR, Finance, Legal, etc.
- Data Center Services
- Voice, Video and Data Platforms & Services
- End User Platforms & Services
- Enterprise Platforms & Services
- Data & Analytics
- Enterprise Architecture & Engineering
Priorities and Major Responsibilities
Qualifications & Experience
Information Technology Experience
Design Thinking Experience
IT and Digital Organization Development
Change Management / Project Management Experience
Industry Domain Experience
Education
Bachelor’s degree with preference for emphasis in engineering or computer science disciplines. An MBA is a plus.
LEADERSHIP AND MANAGEMENT COMPETENCIES
Strategic Orientation
It is critical that the strategy and objectives of the IT organization align with FirstEnergy’s strategic and business goals of the overall organization’s various business units. Therefore, the ideal candidate will demonstrate strong business acumen and the ability to understand and be conversant in the key drivers of an organization and have demonstrated a prudent articulation of senior managements’ desired outcomes for the customers, business, and employees, as well as embody the company’s core values. Candidates shall be disciplined in developing business cases and experienced in upfront strategic planning around information technology and digital program design, i.e., establishing clear linkages between an organization’s focus, long term direction and business needs and the design, cost, and purpose of these programs. Moreover, they shall have designed programs that incorporate a clear understanding of other industries, setting service standards and customer expectations around level of service and quality of products.
Results Orientation
The successful candidate shall have demonstrated the ability to define and measure the impact of IT and / or digital programs in terms of business results, employee performance, and internal and external customer satisfaction. The candidate should also have demonstrated the ability to lead programs, deliver, and track project results utilizing highly effective problem-identification and solution skills including the ability to quickly assimilate, analyze, and reach conclusions on information and manage and resolve issues. The ideal candidate shall have demonstrated a successful track record of performance excellence while achieving and sustaining targeted goals for growth, innovation, and continuous improvement.
Change Management
Long term, sustained success in IT program delivery requires a strong ability in change management evidenced by : the ability to view different perspectives, strong skills in conflict resolution and problem solving, experience using measurement and other alternatives as drivers for change, (especially in the absence of a crisis); a keen awareness of the risks and challenges at each step in the conversion / implementation process, as well as contingency planning, and actions to take in anticipation of next steps; and experience in developing detailed models of future-state flow. The successful candidate will have demonstrated the ability to drive change in leadership, culture, and employee experience, and doing so with the highest integrity. The candidate will also have demonstrated the ability to create an environment for change establishing best-in-class processes with a broad vision to guide incremental approaches to implementation and continuous action at all levels of the organization.
Collaboration and Influencing
Success in IT and digital programs and the efficacy of continuous innovation requires leadership by an informed, active, and involved management team. In order to ensure the legacy of the changes, it is important that the candidate is an inspiring leader and visionary with strong collaboration and influencing capabilities evidenced by : the ability to understand and diplomatically deal with issues in a highly matrixed and / or geographically dispersed environment; the ability to synthesize information and impart and encourage a deep understanding of new programs to business unit managers and to influence management to personally lead / adopt a culture of innovation; a willingness to act as a coach with an ambassadorial “touch” to win adopters of the new programs. The ideal candidate should have demonstrated the ability to deliver messages with credibility, executive presence, and polish, and connect with different audiences including board members, all levels of management, staff, peers, and industry contacts.
Experienced Team and Organizational Leadership Capabilities
Because the IT operational plans require cooperation across the organization and contributions by all the organization towards continuous improvement, it is imperative that the candidate have experience leading high-performing IT organizations at large companies, cultivating environments with a shared sense of mission. The successful candidate will have experience creating a sense of team ownership and urgency within the organization as well as impart the ability to take risks, a tolerance for ambiguity, an openness to new experiences, and proven commitment to diversity, equity, and inclusion principles. Candidates must demonstrate the ability to attract, develop, and retain high-caliber talent, and will have experience building achievement-oriented teams in a matrixed environment, that have delivered and sustained success in their respective functional areas for the betterment of the whole. The candidate will have a proven ability to lead, develop, and mentor people across all dimensions of the organization, and will have demonstrated the ability to motivate the organization in ways that ensures value for stakeholders while creating cohesiveness and a sense of purpose for all employees.
Benefits, Compensation & Workforce Diversity
At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.
Safety
Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.
Position Classification
Exempt
FirstEnergy Human Resources Team
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