What are the responsibilities and job description for the Volunteer Services Assistant position at FirstHealth of the Carolinas, Inc.?
Overview:
Join our dedicated team as a Volunteer Services Assistant and make a significant impact in the lives of patients and their families. In this role, you'll assist the Volunteer Services Coordinator in organizing and implementing various volunteer activities, ensuring a supportive and engaging environment for our volunteers. This position offers an excellent opportunity to contribute to meaningful community outreach initiatives and support our hospice care mission.
Responsibilities:
FirstHealth of the Carolinas is a nationally recognized health care system in central North Carolina with headquarters in Pinehurst, N.C. FirstHealth of the Carolinas has been nationally recognized as a top 150 place to work in health care by Becker's Healthcare for two consecutive years.
Join our dedicated team as a Volunteer Services Assistant and make a significant impact in the lives of patients and their families. In this role, you'll assist the Volunteer Services Coordinator in organizing and implementing various volunteer activities, ensuring a supportive and engaging environment for our volunteers. This position offers an excellent opportunity to contribute to meaningful community outreach initiatives and support our hospice care mission.
- Assist the Coordinator in organizing and implementing volunteer activities, including but not limited to volunteer meetings, retention activities, and training/inservices.
- Assign appropriate patient/family and bereavement volunteers based on assessment.
- Maintain accurate and up-to-date volunteer personnel files.
- Document ongoing patient/family contact/visits meticulously.
- Promote and actively participate in community outreach activities to raise awareness and support for our services.
- Provide administrative support to the Volunteer Services Coordinator as needed.
- Collaborate with the hospice care team to ensure seamless integration of volunteer services.
- Associate's Degree in Human Services or a related field required.
- Two years of customer service experience.
- Experience in hospice/healthcare settings preferred.
- Valid NC Driver's license with a good driving record.
- Strong organizational and communication skills.
- Ability to work effectively both independently and as part of a team.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Compassionate and empathetic with a passion for helping others.
FirstHealth values diversity, equity, and inclusion, and works to create a culture of excellence in which all team members feel valued, connected, treated fairly and safe, and where differences are both respected and supported.
