What are the responsibilities and job description for the CMA/RMA position at Firsthealth of The Carolinas?
Overview
FirstHealth of the Carolinas is a nationally recognized health care system located in central North Carolina. Comprised of four hospitals with more than 600 beds, the system also offers leading-edge heart care in the Reid Heart Center, the area’s only dedicated heart and vascular center. Our growing health system has more than 6,200 employees serving in more than 75 locations throughout a 15-county service area. In addition, FirstHealth has received numerous accolades for its patient care and outcomes, including recognitions from Healthgrades, U.S. News & World Report, and Becker's Healthcare.
Obtain vital signs and general health information for patient chart and prepares patient for examination. Assists the provider as needed with examinations and procedures. Assists in the collection of laboratory specimens and performance of tests on patients as ordered by the provider or arranges for patient testing, admissions and referrals. Enters and records patient information in charts in a concise and accurate manner.
Position Specific Competencies: Certified Medical Assistant (CMA)
In addition to the following essential position competencies, other competencies may be required to meet changing organization needs.
Responsibilities
In addition to the job description stated above, the CMA will also be accountable for the following responsibilities:
a. Promote proactive communication with all patients while being sensitive to those that are high risk and whose care is complicated by:
· Recent inpatient admission hospital
· Noncompliance
· Uncontrolled chronic co-morbidities
· Problematic no-show rate
b. Proactive communication is defined as, but not limited to:
· Placing follow up calls to patient care giver post clinic encounter; hospital discharge; recent non-compliant event (failure to pick up medication, etc.).
Qualifications
Graduate of national accredited program of CMA or RMA. Prefer at least one year of clinical experience in family care practice in a clinical setting.
Additional Skills:
Knowledge of medications and their effects on patients; strong interpersonal and verbal communications skills; age-specific skills, ability to work with accuracy and speed, perform several tasks at one time and react calmly and effectively in an emergency
