What are the responsibilities and job description for the Bank Teller / New Accounts position at FirsTier Bank?
The Bank Teller / New Account Representative will be the first point of contact for customers, both in person and over the telephone. Provides superior customer service, in a friendly and courteous manner.
Duties / Responsibilities :
- Cashes checks and disburses funds after verifying signatures and sufficiency of funds to support withdrawals.
- Accepts deposits, confirming accuracy of transaction.
- Prepares, verifies, and issues cashiers' checks.
- Enters transactions in bank's recordkeeping system, recording all transactions and producing customer receipts.
- Calculates daily transactions using appropriate technology.
- Balances all monies in cash drawers at the end of shifts.
- Maintains a work area that ensures the safety of all negotiable instruments and confidential records.
- Answers customer inquiries and refers customers to appropriate personnel.
- Provides information and answers questions regarding bank products, services, interest rates, fees and bank policies.
- Ability to open a variety of new accounts for customers including checking, certificates of deposits, savings, IRA's and others.
- Identifies and capitalizes on opportunities to promote new banking services.
- Use the essential skills of effective communication and listening to meet the financial needs of customers and develop customer relationships.
- Other duties as assigned by branch management.
Job Type : Full-time; Monday to Friday; 40 hours per week
Physical setting : Professional Office
Work Location : In person
Qualifications :
Skills / Abilities :
Physical Requirements :
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