What are the responsibilities and job description for the Bank Teller/New Accounts position at FirsTier Bank?
The Bank Teller/New Account Representative will be the first point of contact for customers, both in person and over the telephone. The Bank Teller provides superior customer service, in a friendly and courteous manner.
Duties/Responsibilities:
- Cashes checks and disburses funds after verifying signatures and sufficiency of funds to support withdrawals.
- Accepts deposits, confirming accuracy of transaction.
- Prepares, verifies, and issues cashiers’ checks.
- Enters transactions in bank’s recordkeeping system, recording all transactions and producing customer receipts.
- Calculates daily transactions using appropriate technology.
- Balances all monies in cash drawers at the end of shifts.
- Maintains a work area that ensures the safety of all negotiable instruments and confidential records.
- Answers customer inquiries and refers customers to appropriate personnel.
- Provides information and answers questions regarding bank products, services, interest rates, fees and bank policies.
- Ability to open a variety of new accounts for customers including checking, certificates of deposits, savings, IRA’s and others.
- Identifies and capitalizes on opportunities to promote new banking services.
- Use the essential skills of effective communication and listening to meet the financial needs of customers and develop customer relationships.
- Other duties as assigned by branch management.
Job Type: Full-time; Monday to Friday; 40 hours per week
Physical setting: Professional Office
Work Location: In person
Qualifications:
- Customer Service & Cash Handling: 2 years (required)
Skills/Abilities:
- Excellent verbal communication skills.
- Excellent math skills.
- Trustworthiness and the ability to act with integrity.
- Thorough understanding of customer service.
Physical Requirements:
- Must be able to lift up to 15 pounds.
- May need to stand for long periods of time.
Education and Experience:
- High school diploma or equivalent is required.
- Previous experience working directly with the public preferred.
- FISERV experience desired
Benefits include:
- 401(k)
- Health insurance
- Dental insurance
- Vision insurance
- Flexible spending account
- Health savings account
- Life insurance
- Paid time off
FirsTier Bank is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to including race, religion, color, national origin, gender, sexual orientation, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
