What are the responsibilities and job description for the Office & Field Support Specialist position at FirstLight Home Care of Guilford and of Jacksonville, NC?
Benefits:
- Competitive salary
- Flexible schedule
- Training & development
First Light Home Care is seeking a reliable, adaptable, and professional Office & Field Support Specialist to join our home care agency, experience in home care required. This part-time position(potential to become full time) plays a vital role in ensuring smooth operations both in the office and in the field. The ideal candidate will have prior experience in home care, with a CNA certification preferred, and will be comfortable handling administrative tasks, supporting caregivers, and occasionally assisting with fieldwork.
Do Not Apply Unless You Can Say "YES" To The Following . . .
Do Not Apply Unless You Can Say "YES" To The Following . . .
- You are an organized self-starter with a positive attitude?
- You have a valid D.L. and insured personal vehicle?
- You can pass a criminal background check & drug test?
- You have Home Care experience? (required)
Your Schedule:
- This is a part-time position, and specific hours and scheduling details will be discussed during the interview process
Office Responsibilities:
- Support day-to-day administrative operations, including scheduling, documentation, and filing.
- Assist with onboarding and training new caregivers.
- Handle incoming calls and inquiries from clients, caregivers, and staff.
- Maintain accurate records, including client care plans and caregiver assignments.
- Ensure compliance with all regulatory and agency policies (e.g., HIPAA, OSHA).
- Performs other duties as assigned
Field Responsibilities (as needed)CNA Preferred:
- Visit client homes to do meet & greets, cover shifts, etc
- Assist caregivers in the field during high-demand situations or emergencies.
- Serve as a point of contact for clients to ensure satisfaction with services.
- Support field staff with supplies, equipment, or guidance as required.
Your Pay and Benefits:
- Competitive Pay!
- Bi-Weekly Pay
- *or* TapCheck (Daily Direct Deposit)
- Medical & Dental Insurance (Employer pays 50% w/ Payroll Deduction, Elective, Active After 90 Days) for full time only
- Ally Telehealth
Still Interested?
Call 910-939-0695 and ask for Ashley or Click Apply!
Call 910-939-0695 and ask for Ashley or Click Apply!
Salary : $15 - $17
