What are the responsibilities and job description for the Business Development / Community Liaison position at FirstLight Home Care of Morristown and Wayne?
Benefits :
Fun, Supportive and Fun work environment
Exceptional Support Team
Bonus based on performance
Competitive salary
Opportunity for advancement
Training & development
At FirstLight® Home Care, we’re dedicated to hiring people who are motivated and results-driven with a passion for helping seniors and their families. We are looking for an experienced Business Development Manager to expand our reach and grow our private duty home care services in Morris / Somerset / Passaic County.
Your Responsibilities :
Build and Maintain Relationships : Establish and nurture strong relationships with referral sources, including physicians, hospitals, nursing homes, community organizations, and other senior care professionals. Maintain regular visits and follow-ups with existing referral sources to reinforce partnerships.
Community Engagement : Identify new business opportunities by networking and engaging with the community, attending and hosting events, networking meetings and health fairs to promote the company’s services and brand.
Client Acquisition : Identify potential clients and referral opportunities, ensuring a continuous pipeline of leads.
Communication : Communicate effectively with prospective clients, families, and referral partners to understand their needs and provide solutions.
Team work : Collaborate with our care team to ensure a seamless transition for new clients
CRM software : Utilize the CRM tool to manage referrals and contacts, track interactions / meetings / tasks and analyze data to identify growth opportunities.
Content Creation : Develop content for templates for use within CRM, distribute marketing materials, including brochures, create social media posts, and newsletters.
Market Analysis : Monitor industry trends, conduct outreach and competitive analysis to strengthen brand awareness and increase home care referrals.
Performance Tracking : Analyze and report weekly on the effectiveness of marketing campaigns and relationship-building efforts.
Qualifications We are Looking For :
3 years of business development or networking experience in the home health care or healthcare industry, preferably with seniors.
Strong relationship-building and interpersonal skills with the ability to connect and build trust and rapport with referral partners.
Proven track record of achieving sales goals and developing successful networking plans.
A goal-oriented self-starter capable of working independently and who thrives in a fast-paced and people-oriented environment.
Excellent presentation, organization, and communication skills.
College degree preferred but not required.
A valid driver’s license and reliable transportation for travel within the service area.
Proficiency in CRM tools and digital marketing, including social media.
Why Join FirstLight?
Be part of a mission-driven company that genuinely cares for its clients and caregivers giving you the opportunity to make a meaningful impact in the senior care industry
Competitive base salary plus commission.
Opportunities for professional growth and development.
A supportive and collaborative team culture.
Paid Time Off (PTO), Paid Sick Days, and Holidays.
Commission and Bonus Opportunities.
This franchise is independently owned and operated by a local franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this local office. All inquiries about employment at this location should be made directly to the franchisee, and not to the FirstLight Home Care Support Center.
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