Scheduler

Benefits:

• Globe Life
• Simple IRA
• Opportunity for advancement
• Paid time off
• Training & development
  
  
  

At FirstLight® Home Care, we’re dedicated to hiring the kind of people we would trust with our own families. We’re currently searching for a quality scheduler who is committed to making a difference in the lives of others.

We are currently seeking a full-time scheduler who is available from 8am-4pm Monday-Friday.

• Understand and adhere to established FirstLight Home Care policies and procedures.
• Schedule client appointments/visits according to Service Plan/Care Plans and staff availability
• Maintain proper staffing levels to ensure proper coverage for all clients
• Enter scheduling data, create and release weekly schedule for all assigned caregivers
• Maintain call-in, retention, and staff and client statistic reports
• Contact care providers and clients regarding day-to-day changes
• Discern client services required as outlined in agreements, urgent requests, and care plans
• Enter staff and client information into a database, notes daily
• Maintain staff and client database (i.e. Employee assignments, dates and reminders of TB, client admission, client hospital admission and discharge)
• Perform general office duties including but not limited to word processing, photocopies, files, shreds, sort/distribute mail, provide reception coverage, telephone services, etc.
• Work towards continuous quality improvement
• Stay current with changing technology, including software programs
• uphold, support, and promote all company policies and procedures
• Adhere to all HIPAA regulations
  
  
  

The ideal candidate will have:

• Highschool diploma or General Education Degree(GED)
• Proficiency with Google Suite
• Possess and maintain a valid Driver's License and maintain valid auto insurance
• Previous scheduling experience
  
  
  

This franchise is independently owned and operated by a local franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this local office. All inquiries about employment at this location should be made directly to the franchisee, and not to the FirstLight Home Care Support Center.