What are the responsibilities and job description for the Cloud Systems Engineer position at FirstLight?
Cloud Services Systems Engineer
FirstLight is a premier Managed Service Provider that offers fully managed technology solutions and data center services. We are expanding our System Engineering team. The right candidate will be part of a tight knit, customer focused, and highly collaborative team that emphasized knowledge sharing and skills development.
Primary Responsibilities
- Support of new and existing mixed VMware, Microsoft, and Linux managed environments
- Troubleshoot and resolve Tier 2 escalations for managed VMware, Microsoft, and storage environments
- Identify technology upgrades and improvements based on experience and industry best practices
- Participate in the research and development on the latest virtualization technologies tools, and capabilities as well as other emerging infrastructure capabilities
- Create and maintain architecture and troubleshooting documentation to reduce unnecessary escalations
- Contribute to excellent customer service, communication, process support, and accountability
- Create Cloud Backup and DR installations
Required Technology Skills
Minimum 5 years of hands-on experience with architecture, implementation, and support of mixed Microsoft and Linux environments with the following technologies.
Required Executive Functioning
Preferred Certification and Education
