What are the responsibilities and job description for the Application Support Specialist position at firstPRO, Inc?
firstPRO is now accepting resumes for a Application Support Specialist role. This is a 4 month contract. Looking for a application support specialist with government healthcare experience (EHR).
This position will be a member of an application support team and will become a technical subject matter expert for our clients psychiatric hospitals’ applications and systems. This position will provide application operational end-user support including rotational afterhours on-call support. This position will be included on the implementation team of our clients hospital’s electronic health record project, referred to as ICM, and additional implementation teams for other state hospital initiatives/projects.
Tasks will include:
End-user support
User Administration
System Administration
Interface Monitoring
Afterhours support
Forms development
Report writing
Work with cross functional technology teams to determine best practice configurations, and workflows.
Read/analyze/modify technical documentation
Work with vendor(s) to facilitate implementation
Perform system testing
