Enterprise Systems Engineer

firstPRO is seeking a talented Senior Enterprise Systems Engineer who will be responsible for their enterprise applications and endpoint management. This role will have a focus on enterprise applications, including the companies document management and case management systems. This role is on-site 2x a week in Center City.

Responsibilities:

• Configure, deploy, and administer on premise and cloud-based enterprise applications.
• Be a subject matter expert on a number of enterprise legal applications.
• Maintain the firm’s document management system. This include all ancillary systems such as e-mail filing servers, full text indexes, web servers etc.
• Responsible for the maintenance and operational support for all company-wide critical applications including conflicts, docketing, time entry and the financial system.
• Contribute to a ‘zero-touch’ workstation build utilizing Intune, MS Configuration Manager, and Group Policy, and Microsoft Intune.
• Develop, manage, and maintain application documentation and change control procedures for proper system security and operations
• Participate in firm wide IT projects, systems designs, and procurement/outsourcing plans for compliance with IT best practices, standards and current architectural plans
• Develop and execute test plans to validate performance, security, scalability and recoverability
• Provides 3rd level end user support for enterprise systems and associated software
• Mentors, instructs and otherwise develops technical staff in areas of new technology and promotes architectural concepts
• Recommend, schedule, and assist in the execution of upgrades, migrations and break/fix

Requirements: Bachelor's degree strongly required

• 5 years of experience with information systems including needs analysis, planning, design, implementation, and maintenance
• 5 years of configuration management experience using enterprise tools for an organization of 1000 or more users
• Experience using Microsoft SCCM, MECM, Intune or similar application to manage an OS image and deploy applications
• Experience maintaining and supporting enterprise application systems
• Must be able to effectively prioritize a wide arrange of tasks
• Configure and maintain users’ and computers’ Group Policy objects
• Understanding of the following technologies:
• PowerShell/Windows Scripting
• Office Add-in architecture and configuration
• Windows Server Services as applied to applications (IIS/SQL Server)
• SSO Techologies (SAML, OpenId Connect)
• Active Directory architecture including LDAP, DNS, OU structures
• Life Cycle management/patch management