IT Business Analyst

firstPRO inc. is looking for an Information Technology Business Analyst for our client in Burlington, NJ.

This is a full time direct hire opportunity. US citizens and green card holders only.

5 days on site opportunity.

Essential Responsibilities:

• Required to gain specialized knowledge of current procedures and facilitate the definition of project objectives and requirements
• Work with stakeholders across all business units and translate business requirements into specific software solutions; review, analyze, and create detailed documents including workflow diagrams, functional specifications, and technical requirements
• Manage and track task statuses and contribute to the mentoring of the IT Support Team.
• Participate in the design, testing, and implementation rollout of system enhancements and new releases
• Participate in the implementation of system and process changes, including user training and documentation
• Become knowledgeable about ongoing development projects and system changes and help to address concerns, especially as they relate to user acceptance, training, stability, maintainability, and supportability on an ongoing basis.
• Must intelligently prioritize and delegate tasks to other employees, project manage, and quickly react to crisis situations.
• Must regularly report status to management and proactively provide updates on current projects and issues.
• Contribute to the support and improve our business and ERP systems. Specifically, this indicates possessing a complete and thorough understanding of all modules as they relate to each other and to our peripheral tracking systems.
• Assist IT support at a Tier 2 or 3 level support.
• Gain a high-level understanding of Radwell International operational functions (i.e. sales order processing, purchasing, inventory management, shipping, and accounting) and the related software interaction.
• Other tasks may also be required from time to time, at the discretion of management, in order to achieve department and company objectives.

Qualifications:

It is essential that candidate possesses or can quickly acquire the necessary knowledge of the following systems which are crucial to the business:

• Windows
• Prophet 21 and Radiant systems knowledge
• Microsoft Office
• MS SQL Server
• Microsoft Visio
• Microsoft Project

Education & Experience:

• AS, AAS, BS or equivalent degree in Business or Management of Information Systems (MIS) with 3 to 5 years related experience and/or training
• Technical product knowledge preferred