What are the responsibilities and job description for the Service ROI Analyst position at firstPRO, Inc?
About the Role
We are seeking an experienced Financial Operations Manager to join our team at firstPRO, Inc. In this role, you will be responsible for analyzing key performance indicators (KPIs), identifying areas for improvement, and driving business process refinement. You will also own Service ROI analysis against revenue targets and provide regular reporting with analysis and key learnings.
Responsibilities
- Perform initiative analytics against KPI targets to drive business growth and improvement.
- Identify areas for refinement in our business processes to optimize efficiency.
- Own Service ROI analysis against revenue targets, providing actionable insights to inform strategic decisions.
Requirements
- Minimum Bachelor's degree in a relevant field.
- Minimum 5 years of experience in Finance Operations with a focus on B2B Service and Sales Teams.
- Strong data analysis skills, including KPIs, with excellent project management abilities.
