Workday Analyst

As a member of the IT Enterprise Data and Solutions department, the Integration Developer provides application integration support for our institutional systems. The individual will be joining the Development and Integration team in an exciting, and fast-paced environment, where their contributions will be instrumental in developing innovative solutions. Collaborates closely with academic departments, business units, student support teams, and student organizations to analyze business processes, identify and document integration requirements, and develop optimal integration solutions that meet business needs. The Integration Developer is focused on delivering high-quality integration services by utilizing state-of-the-art web services technology to improve application interoperability, process automation and cross-system data synchronization that meet business requirements and data quality standards. Will work on a variety of cross-campus applications, including Workday Finance, Workday HR, Banner SIS, Salesforce CRM, and other auxiliary support systems.

ESSENTIAL JOB DUTIES

• Responsible for integration services across major campus systems including Salesforce Faculty CRM, Banner Student, Workday Finance and HR, Argos Business Intelligence data platform, and other cross-campus business functions for new solution implementation, campus strategic initiatives or customer support.
• Provides integration and development support for Salesforce, through new data acquisition and synchronization with external applications (over Heroku and Snaplogic platforms).
• Provide integration support through managing SnapLogic pipeline, creating endpoints for real time data synchronization, monitor, identify and fix data integrity issues between source and destination systems.
• Independently lead feature releases, collaborating with functional users and steering committees to define needs, implement, test, deploy, train, and monitor performance of enterprise-managed systems.
• Develop integrations ensuring accurate and secure, endpoint data delivery and data synchronizations among enterprise systems or third-party cloud-based platforms, including but not limited to Banner, Workday, Salesforce, Raiser's Edge, ID Card management, EMS, Housing or Canvas.
• Support of Workday for HCM, Finance, Benefit and Payroll through enhancing existing integrations, solving issues with integrated systems. debugging file transfer failures/data issues with outside vendors and providing report writing services.
• Maintain proper documentation of technical specifications, data definitions, and process workflows in the enterprise data catalog, Data Cookbook.
• Assist Project Managers to scope out projects and define technical specs; work with functional users to gain shared understandings of integration impact on business processes.
• Adhere to data governance standard operations when working with institutional data and follow IT change management practices with system configurations.

QUALIFICATIONS – Qualifications are deemed required or preferred and represent what is needed to effectively perform job.

• Bachelor's Degree in Computer Science or related field is required.
• A minimum of 10 years of experience in application development, data integration and system support is required
• A minimum of 3 years supporting Workday, Workday Studio, EIB, Core Connector, and reporting preferred.
• Exceptional accuracy and attention to detail required

KNOWLEDGE, SKILLS, AND ABILITIES – May be representative, but not all-inclusive, of those knowledge, skills, and abilities commonly associated with the job.

Required Skills

• Strong SOAP solution interface, XML/XSLT based protocols, JSON file formats, RESTful APIs, Python, HTTP, HTML5, and API service-oriented architecture design principles.
• Proficient with Oracle development including PL/SQL, SQL, views, trigger, and the use of endpoint APIs, Ethos Integration and Web Service technology.
• Strong API Web Services development skills, Tomcat web server configuration and deployment
• Experience with integration process scheduling, monitoring, troubleshooting, relaunch, integration components migration, and GIT version control.
• Oracle development, Tomcat, AngularJS, Java/J2EE Morpheus framework and foundation.
• Experience in working with Spring, Hibernate, Eclipse SDK, etc. framework.
• Industry-leading digital form and workflow development experience.
• Able to identify and pull together the appropriate individuals across teams, including functional users, and leadership team for collaboration on issues or accomplishing new integration initiatives.
• Familiarity navigating a College Student Information Systems and underlying data structure with broad technical knowledge on data integrations/interfaces with various third-party vendors.
• Strong analytical and problem-solving skills, ability to pay attention to details and is result driven.
• Ability to work independently on multiple diverse initiatives and tasks in a fast-paced and dynamic working environment, while maintaining optimal service delivery.
• Effective communication and interpersonal skills, with the ability to interact with colleagues across a variety of disciplines and business functions within an organization to provide technical guidance.
• Customer-service orientation, supporting requests and tickets in a timely manner to address the needs of campus constituents and build strong relationships.
• Desire to learn new and innovative technology, with a self-motivated drive to turn theoretical concepts into tangible solutions.

Preferred Skills

• Salesforce Certified Application Architect, Data Architect, Platform App Builder or other relevant certifications is a plus.
• Extensive Ellucian Banner working background, with a solid understanding of underlying table structure, Groovy/Grail development, and Banner/Ethos API integration.
• Operational knowledge of Workday Finance and Procurement business processes.
• Workday Extend development tool experience highly desirable.
• Snaplogic pipeline development and integration experience
• BP Logix digital form and workflow development creation.
• Experience working with latest industry technologies such as AI, ChatGPT, Neural Networks, NPL and Cloud technologies such as Snowflake or AWS.