Access Control Staff

Job Overview:

The Access Control Staff member will help to manage and monitor traffic entering the gated community. You will play a key role in ensuring a welcoming and safe environment while adhering to access control protocols.

Compensation: $18 per hour

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Your Responsibilities:

• Greet and assist residents, guests, and vendors with professionalism and courtesy
• Monitor entry and exit points, ensuring authorized access
• Maintain an accurate log of all visitors and personnel entering and exiting the premises
• Respond promptly to alarms and incidents, escalating to appropriate authorities as necessary
• Conduct routine property tours to ensure safety and compliance
• Collaborate with management on access control procedures and policies
• Assist in the development and training of staff on access control measures
• Prepare incident reports and document access control activities
• Use surveillance equipment and monitoring systems to enhance community safety

Skills and Qualifications:

• Strong observational skills and attention to detail
• Excellent verbal and written communication with a focus on customer service
• Ability to remain calm and composed in stressful situations
• Familiarity with computer, smartphone/tablet usage, and monitoring systems
• Valid driver's license

Education and Experience:

• High school diploma or equivalent preferred

Physical Requirements:

• Stand for long periods and patrol the premises
• Capable of walking throughout the property

Work Location: Sun Village Community Association; 17300 N Sun Village Parkway Surprise 85374

Work Hours: Full time; 4 days per week with varying hours

What We Offer:

• 11 company paid holidays
• Paid volunteer time
• Paid sick and vacation time
• Medical, dental, vision
• HSA and FSA
• Company paid life insurance and Employee Assistance Plan
• Supplemental life, disability, accident, critical illness, hospital indemnity
• Identity theft, legal services
• Pet insurance
• 401(k) with company match

About Us:

To learn more about our company and culture, visit https://www.fsresidential.com/arizona/

Disclaimer: