Beach Club Operations Coordinator

Job Overview:

The Beach Club Operations Coordinator is a key position within a dynamic team serving one of the premier Master Plan housing communities in the nation. The right candidate enjoys interfacing and assisting people, working collaboratively in a team and possess exceptional customer service skills and is self-motivated. This position is under general supervision of the Beach Club Operations Manager, and assists in and performs planning, coordination and implementation of maintenance and operation functions at the Beach Club.

Compensation: $24-27/hr

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Job Responsibilities:

In addition to all other duties and responsibilities described within the generic job description for Beach Club Operations Coordinator, the following specifically apply to this position. Other duties may be assigned.

Beach Club Operations:

• Under the supervision of the Beach Club Operations Manager provides oversight of the Beach Club Lagoon and service vendor contracts with the Beach Club Operations Manager.
• Oversee vendor's compliance to agreed service contracts and bring to the Managers attention all concerns and/or issues. Assist with contractual agreements with vendors and contractors.
• Assist and lead in the lagoon opening and closing operation procedures.
• Monitor the service request receiving process and assign related work orders in accordance with established procedures.
• Maintain preventative maintenance plans in accordance with established procedures.
• Enforce all applicable safety, health, and environmental regulations.
• Mentor seasonal associates and monitor sub-contractors in the areas of performance, compliance with contracts, and supply purchases.
• Report performance of seasonal associates and sub-contractors to the Beach Club Operations Manager.
• Assist in the recruitment and training of Beach Club seasonal associates.
• Assist in monitoring Policies and Guidelines.
• Assist in coordinating and administering all facility usage (Fiesta Room rentals, Snack Bar vendor, etc.)
• Perform daily periodic inspections to ensure that all lagoon operations, areas, and equipment used by guests is clean, safe, relevant and in good working order.
• Recommend, develop, and implement any programs or initiatives which would increase operational effectiveness, efficiency, and cost reduction.
• Take initiative to act without need for prompting. Recognize and address maintenance standards and problems quickly and decisively.
• Initiate registration and supervision of all boating activity.

Beach Club Administration:

• Share responsibility for all front desk operations. Including but not limited to, telephone, clerical activities, providing access cards, park and clubhouse reservations, interfacing with residents,
• Provide tours of the facility to members interested in renting the Clubhouses.
• Responsible for cleanliness of office area.
• Keep all filing current and maintain well-organized files.
• Maintain the office space and as well as maintaining inventory and replenishing office supplies and scheduling equipment maintenance.
• Assist in preparation of quarterly usage reports for the Board of Directors as follows: usage, closures, and maintenance and/or repair projects.
• Assist in report writing as designated.

Miscellaneous:

• Perform any range of special projects, tasks and other related duties as assigned.
• Coordinate and attend designated meetings and functions as requested.
• Required to work SAMLARC events as needed, including holidays, weekends or evenings.
• 40-hour work week will include weekends.

Skills & Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent Customer Service Skills – specifically in-person and phone communication interface with residents. Talking and hearing occur continuously in this position in the process of communicating with guests, associates, supervisors, vendors, and our clients.
• Use of good business judgment, critical thinking skills, excellent reasoning ability and analytical skills.
• Must work effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues; addressing problems and issues constructively to find mutually acceptable and practical business solutions; addressing others by name; title or other respectable identifier, and; respecting in the diversity of our workforce in actions, words and deeds.
• Must be able to perform duties responsibly and promptly in an unsupervised environment.
• Must be a creative problem solver.
• Strong leadership skills.
• Able to handle multiple responsibilities.
• Must be literate and articulate in written form to prepare correspondence. Must be articulate and effectively communicate, both verbally and in writing, with a diverse variety of individuals and groups in carrying out the division's activities; organize and present oral and written reports.
• First Aid and CPR certificate within 6 months.
• Must be able to handle pressure and deadlines related to the job.
• Proficient in English.
• Bilingual Spanish helpful.
• Excellent general math skills.

Education & Experience:

• Must be knowledgeable of principles and practices of Park & Recreation and related maintenance requirements and possess an Associate's Degree or equivalent with emphasis in Recreation or a closely related field.
• Two (2) years of full-time experience in recreation, property management and/or facility maintenance, one (1) year of supervisory experience preferred, or an equivalent combination of education and experience.
• Certified Pool Operator certificate (must be obtained within 12 months of employment)
• Knowledge of pool operations, including but not limited to, filtration, circulation. Etc.
• Must be proficient with Microsoft Office, especially Microsoft Excel.
• Must have experience in using database software.

Physical Requirements & Working Environment:

The physical demands described here are representative of those that must be met by anassociate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift 25lbs.
• Must be able to visit and inspect recreation facilities and job sites.
• Must be able to sit for extended periods of time.
• Must be mobile enough to move around office.
• Must have finger dexterity for typing/using a keyboard.
• Must be able to stand and exert well-paced ability for up to 4 hours in length.
• Must be mobile enough to move around within the office and throughout the venue.
• The work environment characteristics are normal office conditions.
• Consistent and regular attendance required.

Supervisory Responsibilities:

• This position assists in monitoring sub-contractors and is responsible for overseeing the part-time Beach Club seasonal associates.

Travel:

• Possess dependable transportation, a valid California State Driver's License, and the state mandated vehicle insurance.

What We Offer:

• Medical, dental, and vision plans (full time and part time 30 hours)
• Part time 20 hours qualify for dental and vision
• 401K match
• Time off including vacation, sick, and company paid holidays
• Pet insurance available
• Verizon discount
• Tuition reimbursement
• Legal services
• Free emotional wellbeing and daily life assistance support for all associates
• Domestic partner coverage
• Health savings account
• Flexible spending account

About Us:
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.