What are the responsibilities and job description for the Benefits Specialist - Hybrid position at FirstService Residential?
Company:
FirstService Residential leads the property management industry, with over 8,500 communities in the United States and Canada operating under our professional management services.
FirstService provides competitive salaries, top benefits, and career training, continually investing in our associates' professional development, setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.
Embark in a fulfilling career in property management with FirstService today.
Position Overview:
Under the direction of the Benefits Manager, the Benefits Specialist is responsible for supporting the administration of the benefits programs, maintenance of all benefit records and files, providing superior customer service, addressing escalated requests, process documentation, payroll and benefit auditing. This position will also provide support with plan implementation, open enrollment, and compliance filing.
Essential Duties & Responsibilities:
- Provides administrative and troubleshooting support and follows through on projects initiated by the Benefits Manager
- Conducts regular data audits and payroll (pre and post payroll) audits to ensure proper eligibility maintenance and payroll collections and identifies gaps or challenges in file interface exchanges.
- Assist with annual compliance activities such as ACA reporting, 401(k) nondiscrimination testing, 401(k) audit and open enrollment in collaboration with the Benefits Manager.
- Conduct HR and associate surveys, gather requirements, form focus groups and present findings and recommendations to leadership in an organized manner to drive new initiatives and process improvements
- Handles QMCSO, QDRO, Medicare and Medicaid transactions, including communication with employees and government agencies or legal representatives.
- Other duties as required.
Education & Experience:
- Two (2) years of experience administering benefits for a large employer
- Hands on work experience
Knowledge, Skills & Proficiencies:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
- Requires a thorough understanding of the following employee benefits: life, AD&D, disability, medical, dental, vision, HSA, FSA, accident, hospital, critical illness, prepaid legal, identity theft, 401(k), nonqualified retirement plans, group umbrella.
- Experience with ACA, COBRA, ERISA, HIPAA, IRS §125.
- Skilled in written, verbal, and interpersonal skills with all levels of employees.
- Competency in multiple software programs and self-sufficient with Microsoft Office, especially Excel.
- Ability to maintain a high level of confidentiality.
- A strong team player with the ability to enforce the Company's policies and procedures.
- Ability to lift 10-15 lbs.
#LI-JD1
#LI-Hybrid
Compensation/Benefits:
We offercompetitivecompensationpackagesincluding medical, dental, vision, 401k match, paid time off and much more.
$60000 - $65000 / year
Salary : $60,000 - $65,000
