Director of Client Payroll and Benefits

Job Overview:

As a Director of Client Payroll and Benefits you will be responsible for rolling out the self and manager service modules via ADP Workforce Now to approximately 5,000 associates and 300 managers. This includes developing a communication and project plan.

Your Responsibilities:

• Ensure that policies and procedures comply with all government regulations and company guidelines.
• Ensure all state, federal, and union wage rules are complied with.
• Cultivate and maintain an ongoing, strong working relationship with management to understand the business units and create a strong partnership.
• Provide day-to-day performance management guidance to direct reports (coaching, counseling, career development, disciplinary actions).
• Formulate and recommend program goals and objectives in all areas of associate relations.
• Ensure deadlines are met on time and prioritize and delegate workload as necessary. Align resources to work assignments and processes to meet business requirements. Provide leadership and direction and assist in the investigation and resolution of internal and external problems and concerns.
• Maintain in-depth knowledge of legal requirements related to day-to-day management of associates, reducing legal risks and ensuring regulatory compliance.
• Develop and execute “standard operating procedures” relating to HRIS/Payroll. Review and analyze current procedures, identify areas for improvement and develop and implement a standardization system across the portfolio of FirstService Residential managed properties.
• Create and maintain training manuals and provide in-person training to property managers and resident managers on the proper use of E-time.
• Manage the process improvement and quality control of HRIS/Payroll related functions to maximize productivity, minimize duplicate work, and ensure compliance with all federal, state, and local laws.
• Critically review and analyze current payroll, benefits, and tax procedures to recommend and implement changes leading to best-practice operations
• Communicate actively with Operations, Accounting, and Billing to review cross-departmental impacts and reconcile data sharing.
• Ensure systems are set up and updated to reflect our current employee base, including wages, benefits, sick, and vacation time in line with current policies for each property/client.
• Manage regular preparation of relevant management reports, including weekly, monthly, quarterly, and year-end reports (gross payroll, hours worked, vacation accrual, tax deductions, benefit deductions, etc.).
• Manage audits: payroll, union, and worker’s compensation.
• Conduct audits companywide to identify areas of opportunity for compliance or correction in the area of HRIS/Payroll. Develop and monitor procedures to ensure accuracy, efficiency, and appropriate audit controls
• Partner and support with internal departments and third-party vendors to set up and/or modify electronic interface between HR/Payroll.
• Provide timely and accurate reporting to stakeholders.
• Onboard new client associates and payroll.
• Lead compliance with labor law and reporting requirements, including EEO, ADA, FMLA, PFL, Paid Sick, Commuter Benefits, ERISA, EEO, DOL, workers compensation, and OSHA.
• Oversee the administration of benefits, union benefits, union dues, and union payments.
• Maintain awareness of changes in all applicable rules, statutes, or regulations affecting benefits related activities.
• Recommend personnel actions, such as new hires, promotions, transfers, terminations, or disciplinary measures payroll team. Participate in the Performance Evaluation process and provide leadership, counseling, and coaching to employees. Maintain harmonious employee/employer relations.
• Evaluate the division structure and team plan for continual improvement of the efficiency and effectiveness of the group, and provide individuals with professional and personal growth, emphasizing opportunities (when possible) for individuals

Skills & Qualifications:

• BS/BA in Business Administration, Accounting, Human Resources or related field; professional certification (e.g. PHR, SPHR, SHRM-CP, SHRM-SCP, CPP, CPM) is a plus.
• Seven (7)- ten (10) years of proven experience in payroll supervisory roles
• People management experience.
• Current knowledge of payroll procedures and related laws
• In-depth wage, employment, tax laws
• Excellent understanding of multi-location payroll and taxes
• Experience with payroll software/ HRIS (e.g. E-time SAP, ADP, Kronos) and MS Office (especially Excel)
• A keen eye for detail
• An analytical mind and good math skills
• Outstanding communication skills (written and oral)
• Organizational and leadership skills
• Managing Processes, People Management, Data Entry Management, Reporting Skills, Compensation and Wage Structure, Benefits Administration, Worker Compensation, Employment Law, Developing Standards, Financial Skills, Accounting

What We Offer:

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, life insurance, short term disability, legal, and identity theft. You will also be eligible for company paid life insurance, long term disability, and benefits from our employee assistance program. In addition, you will be eligible for paid time off, paid holidays, and a 401k with company match.

Compensation:

$160000 - 175000 / year