What are the responsibilities and job description for the Front Desk Associate position at FirstService Residential?
Job Overview :
As a Part-Time Front Desk Staff, you will be responsible for providing exceptional customer service. You would meet and greet residents and check guests and service providers in / out. Assist with general concierge services and perform administrative tasks including accurately maintaining daily logs, records and forms. You will regularly walk around the building premises, as directed, for monitoring purposes. When needed, associates may be asked to assist at the Amblebrook Fitness Center Desk as well.
Schedule :
Flexible- 29 hours per week
Days, evening, and weekend availability
Your Responsibilities :
- Provides exceptional customer service.
- Meets and greets residents; checks guests and service providers in / out.
- Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
- Assists with general concierge services and performs administrative tasks such as Word and Excel document work.
- Assists in set up and clean up for events
- Walk the building premises, as directed, for monitoring purposes
- Monitors and controls access to the building
- Reports any maintenance issues
- Resolves and follows-up on all complaints / issues, escalating to supervisor if necessary
- Helps maintain a safe and secure environment throughout the building / property(s)
- May be assigned other duties by supervisor
Skills & Qualifications :
Compensation : 15.00 per hour
Disclaimer Statement :
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Salary : $15
