What are the responsibilities and job description for the LifeStyle Director position at FirstService Residential?
Job Overview:
The Lifestyle Director serves as a liaison and build relationships between Client Accounting, associations’ Board of Directors and Property Management, guided by precedent and working within the limits of established policy.
Your Responsibilities:
Physical Requirements:
This position works under usual office conditions. The employee is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit and walk. The employee must be able to work extended and flexible hours and weekends as needed. Physical demands include ability to lift up to 50lbs.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Work may involve frequent traveling/driving to properties and/or client sites.
Compensation: $82,000 Annually
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
The Lifestyle Director serves as a liaison and build relationships between Client Accounting, associations’ Board of Directors and Property Management, guided by precedent and working within the limits of established policy.
Your Responsibilities:
- Develop, build and maintain relationships with Associations’ Board of Directors (BODs) and ensure needs of clients are met. Collaborate with Operations Management and BODs to ensure accounting related questions are addressed and communicated through proper channels.
- Oversee activities relating to new startups. Collaborate with Start Up department, Board of Directors and additional key parties to ensure all required information is obtained.
- Conduct training to the Property and Operations Management team on matters relating to financial statement reviews, invoice processing, budget preparation and budget tool, lockbox processes and set-ups, etc.
- Attend to a wide variety of meetings and workshops. Play an active role in presenting information and leading discussions around process improvement and error resolution.
- Perform financial statement reviews with Association BODs.
- Work with developers on association turnovers and ensure laws and regulations are followed and finances are transferred appropriately.
- Work with Regional Management, Executives and BODs on client accounting related issues. Identify possible issues, inconsistencies and suggest appropriate corrective strategies and procedures.
- Coordinate with and assist the appropriate client accounting department with any related issues as requested by Operations or BODs.
- Maintain awareness of changes in rules, statutes or regulations and communicate changes to proper parties.
- Assist Upper Management with related projects, presentations, reports or assignments as requested.
- Conduct business at all times with the highest standards of personal, professional and ethical conduct.
- Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
- May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
- Ensure all safety precautions are followed while performing the work.
- Follow all policies and Standard Operating Procedures as instructed by Management.
- Perform any range of special projects, tasks and other related duties as assigned.
- Excellent organization, motivation, leadership, management and interpersonal skills
- Strong working knowledge of customer service principles and practices
- Critical thinking, complex problem solving, judgment and decision making ability
- Must be able to obtain and maintain a thorough understanding of financial reporting
- Strong verbal and written communication skills
- Must have a strong work ethic and be detail-oriented with excellent organizational and multitasking skills
- Must have strong proficiency in Windows and Microsoft Office, including but not limited to Word, Excel, Power Point and Outlook. Proficiency researching the Internet
- Strong presentation skills
- Ability to work with sensitive or confidential information
- Ability to meet short deadlines and work well under pressure
- Ability to work well in a team environment as well as independently. Must be self-driven with the ability to identify, plan and prioritize business opportunities.
Physical Requirements:
This position works under usual office conditions. The employee is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit and walk. The employee must be able to work extended and flexible hours and weekends as needed. Physical demands include ability to lift up to 50lbs.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Work may involve frequent traveling/driving to properties and/or client sites.
Compensation: $82,000 Annually
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Salary : $82,000
