What are the responsibilities and job description for the Pool Monitor Supervisor position at FirstService Residential?
Description
Job Overview:
As a Pool Supervisor, you’ll be responsible for providing leadership and guidance to a group of pool monitors under direction from the community manager and board of directors.
Your Responsibilities:
- Capable of enforcing all pool rules and regulations in a polite and professional manner.
- Oversee administration and execution of day-to-day upkeep to the swimming pools and surrounding facilities.
- Daily inspection of the swimming pools and surrounding facilities and reporting any definite or prospective hazards to the General Manager or Assistant General Manger.
- Ensure bathers are showering prior to entering pool.
- Attend pool monitor meetings.
- Set up pool manager's station at specified location (make sure following are available at station: first aid kit, pool manager's station sign, pool permit guest book, pool permit box, writing implements, copy of pool rules, copy of resident directory )
- Develop and conduct weekly staff trainings.
- Daily communication with all levels of staff.
Skills & Qualifications:
- Minimum of High School diploma.
- Experience and training in customer service is highly desirable.
- Experience in an aquatic setting desirable.
- Highly effective interpersonal skills, problem solving abilities, and advanced communication skills a plus.
- Must present a professional image. Must be outgoing and able to work with all types of people. Must be energetic.
- Basic pool knowledge preferred.
- Prior lifeguard, pool management or customer service experience
Physical Requirements:
- Capable of working extended hours, to include evenings, weekends and holidays as Anecessary. Must be available to also work full time.
- Able to see well enough to read faint or partially obscured writing or painting, with corrective lenses if needed.
- Must be able to speak English in a clear and understandable voice so that various types of communications may be conducted with people of various levels of education and capabilities, to include the exchange and receipt of information over the telephone.
- Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 45 lbs. This movement can occur throughout the day.
- Must also be able to climb several flights of stairs if necessary.
- No health conditions that could interfere with working in heat, prolonged walking, etc.
- Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.
- Comfortable working in extreme weather conditions. (i.e. High temperatures)
Compensation: 17-20/hour
