What are the responsibilities and job description for the Residential Front Office Assistant position at FirstService Residential?
Job Overview
We are looking for a dedicated and organized individual to fill the role of Front Desk Staff at FirstService Residential. As a key member of our front office team, you will be responsible for maintaining a high level of customer satisfaction while ensuring the smooth operation of our facilities.
Your Responsibilities:
- Provide exceptional customer service to residents, guests, and invitees, responding promptly to their inquiries and concerns.
- Manage the flow of visitors and residents, ensuring that all necessary documentation is completed accurately and efficiently.
- Monitor and maintain the Electronic Security Control Systems, ensuring that the building remains secure at all times.
- Develop and maintain effective relationships with residents, guests, and staff members, fostering a positive and inclusive work environment.
- Perform administrative tasks, such as data entry, filing, and document preparation, ensuring accuracy and attention to detail.
Benefits:
- Eligibility for full comprehensive benefits package, including multiple medical plans, dental, and vision.
- Opportunities for career advancement and professional growth within the company.
- A dynamic and supportive work environment, promoting teamwork and collaboration.
