Staff, Spa

Description

  Job Overview: This position is responsible for providing exceptional guest service by courteously answering phones, greeting guests, making appointments, and maintaining Spa area. Ability to work a flexible schedule, including weekends is required.    Your Responsibilities:  

• Must be able to work in a fast-paced environment.
• Must be multitask oriented.
• Must be able to work well with others and as a team.
• Schedules appointments accurately.
• Must be able to handle the computer system and all cash handling procedures.
• Answer phones promptly and in a friendly way.
• Must be able to work well under pressure.
• Knowledge of spa treatments.
• Stock brochures at the front desk.
• Restock retail items.
• Perform other tasks as assigned by Manager or Assistant Manager.
• Participate and attend all training classes and staff meetings. Checks lights and equipment to ensure all are working, reports problems with maintenance.
• Follows safety procedures and maintains a safe work environment.

Skills & Qualifications:  

• High school diploma or equivalency preferred.
• Reception desk and/or salon/spa experience preferred.
• Effective written and verbal communication skills.
• Strong customer service, communication and interpersonal skills required.
• Working knowledge of Microsoft Office Applications. 

  Physical Requirements:

• Ability to lift 20 – 35 lbs.
• Work in an upright standing position for long periods of time.
• Walk and climb stairs; Handle, finger, grasp and feel objects and equipment.
• Ability to detect auditory and/or visual emergency alarms.
• Communicate, receive, and exchange ideas and information by means of the spoken and written word.
•  Ability to navigate the property/building quickly and easily as required to meet the job functions.
• Complete all required forms.  Ability to work extended hours and weekends.

  Supervisory Responsibilities

• None

    Additional Information

• Schedule: Monday - Wednesday 8am to 4pm and Sunday 7am to 7pm

  What We Offer: As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.   Compensation: $20.00 per hour   Disclaimer:  The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.