What are the responsibilities and job description for the Agent position at Firstsource?
About the role :
As a Customer Advisor you can use your exceptional customer service skills to grow your career with a top fintech company. You and your team will resolve support issues for customers via telephone, IM and email, and support all our major client groups : banking, payments and investments.
What you will be doing :
- Provide excellent customer service to high-value clients.
- Assisting with account and product inquiries while also performing account maintenance.
- Establish a professional rapport with each client.
What you will need :
What we offer you :
A career at Firstsource more than just a job. It's the change to shape the future of fintech. At Firstsource, we offer you :
