What are the responsibilities and job description for the Implementations Conversion Analyst II position at FIS Global?
Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Education Desired :
Bachelor of Commerce/BusinessTravel Percentage :
0%Job Description
Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know: Are you FIS?
About the Role:
As an Implementation Conversion Analyst II, you will be the face of FIS, working closely with our clients as they implement our solutions as we change the way the world banks. You will work closely with the clients business and development teams throughout the project to ensure a successful integration.
About the Team:
The Real-Time Implementations team works directly with financial institutions and access providers of all sizes throughout the US. We specialize in supporting our client’s business and development needs as they integrate and code to the Decision Solutions APIs for access to ChexSystems products and services.
What You Will Be Doing:
In this role, you will learn to lead and support technical integrations throughout the entire project life cycle by acting as the Product and Channel SME. You will initiate collaboration with internal and external stakeholders. You will define the project scope, identify the necessary tasks, establish the project milestones, manage status calls, perform configuration tasks, and facilitate the activities of internal and external performers. You will also ensure clients adhere to the regulations surrounding the use of Decision Solutions products. Throughout the project, you will be on point for technical issues and product concerns and you will actively support the move to production and the warranty period.
Develop an in-depth understanding of ChexSystems Products, Channels, and Services and their governing regulations to act as the Subject Matter Expert.
Train and assist clients in every aspect needed to achieve a successful integration.
Conduct a thorough technical analysis of systems and consult with the client to determine configurations and tasks.
Validation of test cases and replication of client issues using the appropriate channel.
Initiate hands on testing to enhance learning of new products and integration methods.
Willingness to support clients beyond business hours, as needed.
Update internal and external project artifacts with relevant notes to assist in the integration and ongoing support.
Articulate client challenges to Product team in a manner which supports product enhancements.
Provide warranty support and conduct project close meeting
What You Bring:
Strong analytical and problem-solving skills as well as excellent communication skills. human relations, negotiation and documentation skills.
Self-motivated and effectively uses time.
Strong team player.
The ability to translate client requirements to technical specifications.
A bachelor’s in business or a related field or the equivalent experience
Added Bonus:
ChexSystems experience and knowledge.
Knowledge of APIs and experience providing technical support.
What we offer you:
At FIS, you can grow your career as far as you want to take it. Here’s what else we offer:
Opportunities to make an impact in fintech
Personal and professional learning
Inclusive, diverse work environment
Resources to give back to your community
Competitive salary and benefits
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Vaccination Requirements
Notice to all US applicants: All employees must be fully vaccinated against COVID-19. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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