Technical Writer I, FIS University Program

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Job Description

Are you curious, motivated, and forward-thinking? At FIS, you will have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all, fun.

Join the 2023 FIS University Program!

As a 2023 FIS University Program full-time employee, you will have the opportunity to participate in team projects, community service activities, professional development seminars and work with a team that is invested in your growth, development, and success; including bi-annual performance connects with your manager. 

This two-year full-time program has start dates in January, March, June, and September with a dedicated “Learning Week” where you will:

• Learn how to work within a corporate environment
• Learn about the exciting world of Fintech and the role FIS plays
• Hear from FIS leadership about their journey and participate in senior leader networking opportunities
• Build a network of your peers from across the organization

This position is for a June 26, 2023 start.

About the team

The Technology Knowledge Services team is a diverse group of technical writers and other communications professionals for whom the acquisition and dissemination of knowledge is a passion. We use Astoria software to create and maintain DITA (Darwin Information Typing Architecture) content for all kinds of documentation, including user and technical guides, getting started instructions, FAQs, online help, procedures, and field descriptions. We also implement and maintain tools that provide easy access to knowledge for the entire company. There are nearly 100 team members spread across the United States and locations in India.

What you will be doing

• Learning how technical writers function within the software development and the Fintech industries.
• Establishing your own style as a technical writer and technical communicator.
• Participating in the Agile development process and gaining experience in the methodology and how technical writers are included in the process.
• Becoming familiar with and learning about one or more Banking Solutions or Payments products.
• Learning how to interpret technical information to develop new documentation content (as opposed to editing existing content) for one or more products.
• Applying FIS technical writing standards to new and existing documentation.

What you bring

• Bachelor’s degree in relevant field of study
• Proficiency in Microsoft Office Suite
• Fluent in English; Strong written and verbal communication skills
• Adaptability, a drive to learn, and strong problem-solving skills
• Ability to work well independently and within a team

Added bonus if you have

• A degree (or a minor) in Technical Writing and Editing
• Excellent writing, editing, and proofreading skills
• The ability to spot an error or missing information in a topic about which you have little knowledge or in which you have little experience
• The ability to ‘translate” technical information into simple English
• The ability the self-critique
• The ability to know when to ask for assistance

What we offer you

• Competitive salary and excellent benefits
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• Time to support charities and give back in your community
• A work environment built on collaboration, flexibility, and respect
• Student Loan Repayment Program: FIS will PAY OFF participants’ loan balance over 10 years of service! Eligibility starts after one year of tenure in the program. The offer is for those FIS U participants located in the U.S.

.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass