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Manager Payments Acceptance

Fiserv, Inc.
Hagerstown, MD Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 3/24/2025

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Manager Payments Acceptance

What does a great Business Risk Manager do?

  • This position is responsible for working with any supported Card Brand, but will be mainly geared towards MasterCard and Visa, and will represent Payment Acceptance as a subject matter expert for the selected Card Brands.
  • Risk Manager may be asked to work directly with Card Brands on Advisory Boards or Committees.
  • Risk Manager provides significant contributions to Fiserv by assisting with updating our systems based on mandates from the Card Brands.
  • Partner with other representatives and management, both inside and outside the department, to assist with merchant or vendor issues.
  • Typically possesses general management skills including long-range and short-range planning adapting to a highly diversified, complex and changing environment, and managing priorities.
  • Must have the ability to assist or manage projects from requirements/Business Case to launch. This includes effectively detailing the project in a project plan, organizing the project by task ownership, controlling the project by anticipating problems and pursuing resolutions, and ensuring a good communication plan is developed and executed.
  • May supervise a number of staff positions.

Basic Qualifications for Consideration:

  • Bachelor's degree or a minimum of 3 to 5 years’ experience in any of the following: general compliance and/or risk-based compliance, yielding a comprehensive understanding of technology and best practices, Bank Secrecy Act, anti-money laundering compliance
  • Understanding of retail/commercial financial products/services.
  • Knowledge of First Data's products, platforms, systems and operational areas.
  • Proven track record of complex problem solving and decision-making ability.
  • Strong analytical skills.
  • Effective leader and team player, or individual contributor able to work autonomously with limited direction.
  • Must be a strong, decisive, bottom-line and action-oriented manager of people and projects, who can obtain results.
  • Effective communicator; verbal and written.

Preferred Skills, Experience, and Education:.

  • Bachelor's degree preferred, or
  • Minimum of 3 to 5 years’ experience in any of the following: general compliance and/or risk-based compliance, yielding a comprehensive understanding of technology and best practices, Bank Secrecy Act, anti-money laundering compliance


Travel required
: 5% or 1-2 times per year


Who We Are:
Payment Acceptance provides support for changes made by the Card Brands, such as new requirements for EMV or Credential on File transactions. We are a liaison between Fiserv and the Card Brands as well as subject matter experts that work with our Bank Partners to ensure that our merchants are processing in the best way possible.


Salary Range:

These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

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