What are the responsibilities and job description for the Technical Business Analyst position at Fiserv?
Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Technical Business Analyst
What does a successful Technical Business Analyst do at Fiserv?
We are seeking a highly skilled Technical Business Analyst with Scrum Master experience to join our TeleCheck engineering group within our Payment Acceptance business. This role combines business analysis expertise with Agile leadership to drive product development and process improvement. The ideal candidate will work closely with stakeholders to gather and refine business requirements while also facilitating Agile practices to ensure successful project delivery.
What You Will Do
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank You For Considering Employment With Fiserv. Please
Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.
Our Commitment To Diversity And Inclusion
Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Warning About Fake Job Posts
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.
If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Technical Business Analyst
What does a successful Technical Business Analyst do at Fiserv?
We are seeking a highly skilled Technical Business Analyst with Scrum Master experience to join our TeleCheck engineering group within our Payment Acceptance business. This role combines business analysis expertise with Agile leadership to drive product development and process improvement. The ideal candidate will work closely with stakeholders to gather and refine business requirements while also facilitating Agile practices to ensure successful project delivery.
What You Will Do
- Facilitate Agile ceremonies such as daily stand-ups, sprint planning, sprint reviews, and retrospectives
- Remove impediments that hinder team progress and promote a culture of continuous improvement
- Track and report on team velocity, sprint progress, and Agile metrics to stakeholders
- Act as a servant leader, fostering collaboration and communication between business and technical teams
- Collaborate with stakeholders to gather, analyze, and document business requirements, user stories, and acceptance criteria
- Conduct gap analysis and impact assessments to understand business needs and recommend effective solutions
- Define and manage the product backlog, ensuring alignment with business objectives.
- Create and maintain detailed documentation, including functional specifications, workflows, and process maps
- 5 years of experience as a Technical Business Analyst in an Agile environment successfully translating business requirements into technical specifications
- 5 years of experience as a Scrum Master with a strong knowledge of Agile frameworks such as Scrum, Kanban, SAFe
- 4 years of experience with Jira and Confluence
- 4 years of experience with process modeling, data analysis, and reporting tools
- 4 years of stakeholder management, excellent communication and facilitation skills
- Bachelor’s degree in business, IT, or a related field or an equivalent combination of education, work, and/or military experience
- Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent certification
- Certified Business Analyst Professional (CBAP) or PMI-PBA
- SAFe Agilist (SA) or other Agile-related certifications
- We’re better together. This role is fully on-site.
- In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
- This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank You For Considering Employment With Fiserv. Please
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.
Our Commitment To Diversity And Inclusion
Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Warning About Fake Job Posts
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.
If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.
