What are the responsibilities and job description for the Auto Parts Specialist position at Fisher - Federated Auto Parts?
## Job Overview
We are seeking a skilled Parts Specialist to join our team. The ideal candidate will have a strong background in automotive parts, excellent customer service skills, and a passion for the automotive industry.
## Responsibilities
- Utilize POS system to manage parts inventory and sales transactions
- Provide exceptional customer service by assisting with part inquiries and orders
- Utilize phone etiquette to handle customer inquiries and concerns
- Apply knowledge of automotive repair to recommend appropriate parts
- Negotiate pricing and ensure timely order fulfillment
- Conduct automotive diagnostics to identify parts needed for repairs
- Multilingual skills are a plus for effective communication with diverse customers
- Support retail sales efforts by promoting parts and accessories
- Collaborate with dealership staff to ensure accurate parts ordering and delivery
## Skills
- Proficiency in POS systems for managing inventory and sales
- Strong sales management skills to drive revenue through parts sales
- Excellent phone etiquette for effective customer communication
- Knowledge of automotive repair principles to assist customers accurately
- Ability to negotiate pricing and terms with customers and suppliers
- Familiarity with automotive diagnostics to identify parts requirements
- Multilingual abilities are advantageous for diverse customer interactions
- Experience in retail sales, particularly in an automotive setting
- Proficient in order fulfillment processes within a dealership environment
Job Type: Full-time
Pay: $14.50 - $16.50 per hour
Expected hours: 38 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Schedule:
- Day shift
Application Question(s):
- What auto parts or auto repair experience do you have, and where were did you get this experience?
License/Certification:
- and Clean Ohio Driver License (Required)
Ability to Commute:
- South Euclid, OH (Required)
Work Location: In person
Salary : $15 - $17