FOOD SERVER

Are you a hospitality professional with experience in F&B and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Food Server Equal Employment Opportunity - Drug free workplace .

This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today!

ABOUT FISHER ISLAND CLUB HOTEL & RESORT

Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do.

It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities.

Restaurant Servers are responsible for positive guest interactions while serving guests in a friendly, courteous, and efficient manner. The Restaurant server will play an integral role in ensuring our customers have exceptional dining experiences. At all times, servers are expected to be attentive to our Guests’ needs, making them feel welcome, comfortable, important, and relaxed.

Servers will be passionate about food and service and thoroughly enjoy creating excellent experiences for our customers. Servers will have a friendly, outgoing disposition and previous experience working as a Server in a fine-dining, fast-paced restaurant setting.

Primary Responsibilities:

• Prepare room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils
• Protect establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
• Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions
• Stay updated on current menu choices, specialties, and menu deviations, knowing if the kitchen staff is running out of any items, etc.
• Transmit orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests
• Keep kitchen staff informed by noting timing of meal progression
• Serve orders by picking up and delivering patrons' choices from bar and kitchen; delivering accompaniments and condiments from service bars
• Respond to additional patron requirements by inquiring of needs; observing dining process
• Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
• Properly open and pour wine at the tableside
• Conclude dining experience by acknowledging choice of restaurant; inviting patrons to return
• Obtain revenues by totaling charges; issuing bill; presenting payment to host; returning change or credit card and signature slip to patrons
• Perform basic cleaning tasks as needed or directed by supervisor
• Fill in for absent staff as needed
• Assist with special events as needed
• Adhere to grooming and appearance standards consistently
• Promptly address customer service issues and refer customers to management when necessary

• Setup and breakdown station as assigned.
• Maintain service station and equipment.
• Maintain all forms, reports, checks, and vouchers as required.
• Attend meetings as required.
• Assist in training new employees as required.
• Communicate with guests and other employees to ensure a smooth operation.
• Comply with Fisher Island standards of service, code of conduct, policies and procedures
• Contribute to team effort by accomplishing related results as needed
• Perform other duties as assigned.

Education / Skills / Work Experience Required:

• High School diploma
• Previous serving experience
• Excellent oral /written communication skills
• Positive interpersonal skills
• Basic math skills
• Must speak English fluently and be able to write in basic English
• Food Handlers Certification
• Attention to detail
• Customer-oriented approach and patience
• Problem-solving and decision-making skills
• Responsible, courteous, and trustworthy
• Flexible
• High-energy level
• Ability to build guest relationships

Working Conditions:

• Dining Environment.
• Kitchen Environment.
• Ability to lift/sustain 50 lbs.
• Ability to push/pull up to 50 lbs.
• Extended period of walking and standing is required
• Evenings/weekends and holiday periods required

Equal Employment Opportunity - Drug free workplace