Low Voltage Security Technician

Fisher's Technology
Fisher’s mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance. And we do all that while having a great time and loving our work. Fisher's Technology has been selected as one of the “Best Places to Work in Idaho” for the last fifteen years.

Fisher’s is a leading technology provider in Idaho, Montana, Utah, & Washington to help businesses perform at the top of their game. We manage IT environments (servers, cloud environments, network equipment, computers, mobile devices, applications, Cloud, VoIP, and internet services), sell and service office equipment (from Canon, Konica Minolta, HP, OCE and many others), and streamline business operations with electronic document management and related software solutions. Learn more at www.fisherstech.com.

Position Summary

Fisher’s Technology is seeking a skilled and detail-oriented Low Voltage Security Technician to join our team. In this role, you will be responsible for the installation, maintenance, troubleshooting, and repair of low voltage security systems, including surveillance cameras, alarm systems, access control systems, and other related low voltage electronic equipment. The ideal candidate will have hands-on experience with security technology, excellent problem-solving skills, and a commitment to delivering high-quality service to our clients.

Roles & Responsibilities

• Installation & Configuration:
  • Install and configure low voltage security systems, including video surveillance/ CCTV cameras, access control systems, alarms, intercoms, and other security devices.
  • Run low voltage wiring, ensuring adherence to safety codes and standards.
  • Program security systems to meet client specifications and ensure functionality.
• Maintenance & Troubleshooting:
  • Conduct regular maintenance and inspections of installed systems to ensure they are operating optimally.
  • Diagnose and troubleshoot issues with security equipment and provide timely repairs or replacements.
• System Upgrades & Modifications:
  • Upgrade or expand existing security systems, including adding new devices or enhancing functionality to meet evolving customer needs.
• Customer Service:
  • Provide excellent customer service by communicating with clients, understanding their security needs, and offering solutions.
  • Train clients on system operation, troubleshooting basics, and preventive maintenance.
• Documentation & Reporting:
  • Maintain accurate records of system installations, repairs, and service visits.
  • Complete service reports and documentation in a timely manner for all work performed.
• Compliance & Safety:
  • Ensure all installations meet local and national building and electrical codes.
  • Adhere to safety procedures and protocols while working on installations and repairs.
  • Always use Personal Protective Equipment (PPE).
• Team Collaboration:
  • Work closely with project managers, engineers, sales professionals, and other technicians to ensure timely and accurate project completion.
  • Participate in ongoing training to stay current on security technologies and industry best practices.
• Project Oversight:
  • Act as a lead on projects and provide direction to subcontractors as needed.
  • Provide quality control on all projects.

Qualifications

• Experience:
  • 5 years of experience in low voltage security system installation and maintenance, or a related field preferred.
  • Familiarity with a variety of security systems, including surveillance cameras, alarm systems, and access control.
• Technical Skills:
  • Proficient in low voltage wiring, electrical troubleshooting, and basic electrical principles.
  • Knowledge of networking basics for IP-based security systems.
  • Experience with security system software and configuration tools.
• Certifications:
  • Low Voltage Electrical License (preferred but not required).
  • Certification in relevant security technologies (e.g., CCTV, access control, alarm systems) is a plus.
• Communication Skills:
  • Strong written and verbal communication skills.
  • Ability to explain technical concepts to clients in a clear and professional manner.
• Problem-Solving Skills:
  • Excellent troubleshooting and diagnostic abilities to address technical issues effectively.
• Physical Requirements:
  • Ability to lift and carry tools and equipment (up to 50 lbs).
  • Comfortable working on ladders, in crawl spaces, and in outdoor environments.

Fisher’s Technology offers an extensive benefits package that includes the following:

• Medical, Dental, & Vision Insurance
• Life Insurance
• Additional Voluntary Life Insurance
• Paid Time Off
• Paid Holidays & Extra Floating Holiday
• 401(k) & 401(k) Matching
• Employee Assistance Program
• Flexible Spending Account
• Health Savings Account
• Short & Long Term Disability Insurance
• Accident & Critical Illness Insurance