Food and Beverage Manager

Summary : This Job Food & Beverage Manager will The Food and Beverage Manager is responsible for overseeing the food and beverage dining operations at both the Clubhouse and Beach Club facilities, operating in a leadership role. Working closely with the Clubhouse manager, this position leads by example to set, maintain, and push the dining standards of the Club.

The Food and Beverage Manager is a year-round position that is involved in all food and beverage initiatives and assists in recruiting, hiring, and retention strategy. The Food and Beverage Manager collaborates with the food and beverage supervisors in all restaurants, bars, and at events, and acts as Dining Room Manager. This role is highly visible in all dining spaces.

Essential Duties : Essential job duties for this position include the following items. Other duties must be performed as assigned or required.

• Oversee Daily Operations : Manage the day-to-day activities of all food and beverage outlets, ensuring efficient and smooth service delivery.
• Collaborate on Menu Planning : Work closely with chefs to design and update menus, considering seasonal ingredients, customer preferences, and cost factors.
• Manage Budgets and Financial Performance : Monitor financial performance, prepare budgets, and implement strategies to control costs and maximize profitability.
• Supervise and Train Staff : Recruit, train, and oversee food and beverage staff, including chefs, waitstaff, and bartenders, ensuring they adhere to service standards.
• Ensure High Levels of Customer Satisfaction : Address customer inquiries and complaints promptly, ensuring a high level of customer satisfaction and loyalty.
• Maintain Health and Safety Standards : Ensure all food and beverage operations comply with health and safety regulations, maintaining high standards of cleanliness and hygiene.
• Control Inventory and Coordinate with Suppliers : Manage inventory levels, order supplies, and maintain good relationships with vendors and suppliers to ensure timely delivery of quality products.
• Organize Promotional Events and Marketing Activities : Plan and execute promotional events, special offers, and marketing campaigns to attract customers and boost sales.
• Monitor Quality of Food and Beverage Services : Regularly assess the quality of food and beverage products and services, making improvements as necessary to maintain high standards.
• Assist in Event Catering Management : Coordinate catering services for events such as weddings, conferences, and other special occasions, ensuring seamless service.
• Implement Cost-Control Measures : Develop and implement strategies to control costs, reduce waste, and improve operational efficiency.
• Address Customer Inquiries and Resolve Complaints : Handle customer inquiries and complaints effectively, ensuring issues are resolved to the customer's satisfaction.
• Develop and Maintain Vendor Relationships : Build and maintain strong relationships with vendors and suppliers, negotiating contracts and ensuring the best terms.
• Ensure Compliance with Regulatory Requirements : Stay updated on industry regulations and ensure all operations comply with local, state, and federal laws.
• Drive Continuous Improvement in Service Delivery : Identify areas for improvement in service delivery and implement changes to enhance the overall customer experience.

Supervisory Responsibilities : The Food & Beverage Manager has supervisory responsibility for the Department Title Department, including approximately (XX) direct reports, including (XX) subordinate supervisors (if applicable).

Qualifications : To perform this job successfully, the individual in this position must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills and ability required.

Education / Experience :

Language Skills :

Mathematical Skills :

Reasoning Ability :

Computer Skills :

Certificates, Licenses, Registrations :

Intellectual Demands : The intellectual demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Intellectual Demands :

Amount of Time

None

Under 1 / 3

1 / 3 to 2 / 3

Over 2 / 3

Problem solving

Communication - written

Communication - verbal

Money handling

Organization

Interpersonal skills

Calculating

Concentration

Creativity

Working with interruptions

Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Activities :

Amount of Time

None

Under 1 / 3

1 / 3 to 2 / 3

Over 2 / 3

Stand

Walk

Talk

Hearing / Listening

Use hands to finger, handle, or feel

Reach with hands and arms

Climb or balance

Stoop, kneel, crouch, or crawl

Taste or smell

Travel

Weight : Amount of Time

None

Under 1 / 3

1 / 3 to 2 / 3

Over 2 / 3

Up to 10 pounds

Up to 25 pounds

Up to 50 pounds

Up to 100 pounds

More than 100 pounds

Ability to lift and move supplies

Close vision (clear vision at 20 inches or less),

Ability to see computers and color-coded files

Work Environment : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.

Environmental - Exposure to potentially hazardous environmental conditions may include :

Environmental Conditions :

Amount of Time

None

Under 1 / 3

1 / 3 to 2 / 3

Over 2 / 3

Wet or humid conditions (non-weather)

Work near moving mechanical parts

Work in high, precarious places

Fumes or airborne particles

Toxic or caustic chemicals

Outdoor weather conditions

Extreme cold (non-weather)

Extreme heat (non-weather)

Risk of electrical shock

Work with explosives

Risk of radiation

Vibration

Ability to work in the heat and if there is rain / snow

Moderate noise (examples : business office with computers and printers, light traffic)

Acknowledgement :

I understand that this position description is not an exhaustive list of all functions that I may be required to perform, and I may be required to perform additional functions. Additionally, the company reserves the right to revise the job description at any time.

I acknowledge this position description was reviewed with me and a copy was provided to me. I agree to and accept the terms and conditions and acknowledge this does not represent a contract of employment, and that employment at Fishers Island Club, Inc. is employment at-will, which may be terminated at the will of either the company or myself.

Employee Signature

Date

Supervisor Signature

Date