Practice Manager - Behavioral Health

SUMMARY OF POSITION:

The Behavioral Health Practice Manager serves as a management team member and provides leadership, direction and oversight to the Behavioral Health practice. The position is responsible for the overall business operations, strategy and success of our integrated behavioral health practice. The Practice Manager works with all clinical staff to ensure efficient day-to-day operations and oversees all administrative, allied health and operations staff to ensure effective, efficient, and compliant practice operations. In this important role, the successful applicant will act as an information resource and ambassador to patients, the public, Clinical staff, and administrative staff.

Compensation:

Work Setting: In-Person

Work location: Chesapeake, VA 23320

PRIMARY DUTIES AND RESPONSIBILITIES:

· Provides leadership in developing, planning, and implementing the organizations business plans as related to the Behavioral Health business and operations.

· Oversight of all practice operations, including recommending, developing, and implementing processes. This includes, but not limited to ensuring the office and practice is opened and closed daily, as per established schedules, management of registration and front desk operations, general patient flow, procurement management, supply inventory, and general staff productivity.

· Informs senior management about current trends, problems, and medical activities to facilitate policy making.

· Identifies, reviews, evaluates, updates, and implements related policies and procedures in compliance with related standards and regulations in collaboration with the Operations team.

· Interviews, hires, and coordinates training of new staff in accordance with HR and agency guidelines, including participating in clinical practitioner recruitment, training, and onboarding.

· Participates and oversees the frontline business and financial affairs of the clinic and fiscal management with the finance department.

· Ongoing oversight and review of billing and collection processes, accounts payable on collaboration with the Billing and Revenue cycle and financial departments.

· Enhances operational effectiveness, emphasizing cost containment without jeopardizing important innovation or quality of care.

· Continually monitors operations, programs, and physical property. Initiates appropriate changes.

· Encourages community education through participation in health fairs and events to promote awareness. Responsible for managing the overall marketing activities of the practice.

· Represents the practice in its relationships with other health organizations, government agencies, and community partnerships.

· Participates, oversees and manages all practice partnerships, including contractual agreements with medical providers or other clinical professionals.

· Serves as liaison and channel of communication between the hospitals, health plans, insurances and regulatory bodies.

· Resolves any clinical-administrative conflicts and keeps lines of communication open with staff to ensure high employee morale and a professional, healthy practice.

· Maintains professional affiliations and enhances professional development to keep current in the latest health care trends and developments.

· Other Duties as Assigned.

POSITION REQUIREMENTS / QUALIFICATIONS:

Education

· Associate’s degree AND/OR 7 years of Related Behavioral Health Experience (Required)

· Bachelor’s degree, Behavioral Health, healthcare, or related field (Preferred)

Experience

· 3 years’ Supervisory experience (Required)

Qualifications:

· Proficiency with EMR systems and software applications, including Microsoft Office Suite

· Display strong organizational, team building, decision making and problem solving skilles

· Coordinating medical front office operations

· Must have demonstrated a leadership position within the healthcare industry

· Excellent written and oral communication skills.

Other Requirements:

Applicants will be required to authorize a background check and submit to drug testing. Failure to do so will disqualify applicants for consideration for the position.

Work Environment:

The work environmental characteristics described here are representative of those an employee encounters while performing the primary functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

NOTICE: Qualified Native Americans will be given preference in employment as required by the Indian Self-Determination and Education Assistance Act (25 U.S. 450, ET. Seq) includes other relevant laws. In accordance with Title VII of the 1984 Civil Rights Act, Sections 701(b) and 703(1), preference in filling all vacancies may be given to qualified American Indian candidates. In other than the proceeding situations, the Tribe is an Equal Opportunity Employer (EOE).

Job Type: Full-time

Pay: $120,000.00 - $145,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Education:

• Associate (Required)

Experience:

• Leadership in healthcare industry: 3 years (Required)
• Medical Front office operations: 3 years (Preferred)
• EMR systems: 1 year (Preferred)
• Behavioral Healthcare: 7 years (Required)
• Supervisory: 3 years (Required)

Ability to Relocate:

• Chesapeake, VA 23320: Relocate before starting work (Required)

Work Location: In person

Salary : $120,000 - $145,000