What are the responsibilities and job description for the Membership Sales Advisor position at Fit Factory Berlin?
Description
About Us
Fit Factory is a 6 location health club brand. We are a full service health club with a luxury studio experience. We provide an incredible value for a low price point so that our members have the experience they crave, for the price point that allows them to enjoy life outside the club. We’re on a mission to radically serve our members, empower our team through career opportunities and to support our communities and others in need.
As a Gym Sales Advisor, you will be the first point of contact for potential and existing members. Your primary responsibility is to drive membership sales, provide exceptional customer service, and help grow the gym’s community. You will engage with prospects, understand their fitness needs, and offer solutions that align with their goals.
Key Responsibilities
- Generate new membership sales through walk-ins, referrals, outreach, and phone inquiries.
- Conduct gym tours, highlighting facilities, classes, and membership benefits.
- Follow up with leads via phone, email, and text to convert prospects into members.
- Maintain knowledge of gym programs, services, and promotions.
- Build and maintain strong relationships with current members to encourage referrals and retention.
- Achieve individual and team sales targets.
- Assist with front desk duties, handling inquiries, and providing excellent customer service.
- Participate in community events and local outreach to promote the gym.
Requirements
Qualifications & Skills
- Previous experience in sales, customer service, or fitness industry preferred.
- Passion for health and fitness with a strong understanding of gym culture.
- Excellent communication and interpersonal skills.
- Goal-oriented with a drive to exceed sales targets.
- Ability to work in a team-oriented environment.
- Proficiency in using CRM software
- Flexible schedule, including evenings and weekends, as needed.
Benefits
- Competitive base salary commission structure.
- Complimentary gym membership.
- Opportunities for growth and career advancement.
- Employee discounts on personal training and merchandise.
- Paid time off
- Fun and energetic work environment.
If you're passionate about fitness, sales-driven, and enjoy helping others reach their goals, we’d love to hear from you! Apply today and become a part of the Fitfam!