What are the responsibilities and job description for the Front desk associate position at FIT FACTORY LLC?
Description
Fit Factory is a 6 location health club brand. We are a full service health club with a luxury studio experience. We provide an incredible value for a low price point so that our members have the experience they crave, for the price point that allows them to enjoy life outside the club. We’re on a mission to radically serve our members, empower our team through career opportunities and to support our communities and others in need.
Fit Factory is looking for a friendly, upbeat and personable individual to become a part of our Fit Fam!
The ideal candidate(s) for this position, possesses a positive attitude and enjoys interacting with others on a daily basis. If you are looking to gain experience in customer relations, fitness, or management, this is perfect for you!
We are looking for someone to take on some early morning and mid day shifts.
Essential Duties and Responsibilities:
- Responsible for providing the first positive impression of our health club.
- Responsible for opening the club every morning on time prior to open time.
- Interact with customers by telephone or in person to provide information about Fit Factory and rectify concerns.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
- Maintaining a clean work environment.
Benefits:
- A FUN work environment!
- Casual dress-code.
- A supportive team to help you learn and grow.:
- Experience in a luxury, full-service health club.
- Flexible schedule and competitive pay.
- Ability to grow with the company!
Requirements
Physical Functions:
- Ability to stand and/or walk for an entire shift.
- Ability to occasionally bend at waist with some twisting up to one hour of workday.
Minimum Qualifications:
- At least 6 months of Face To Face Retail Customer Service experience.
- Average to above average computer skills.
- A High School Diploma Or Equivalent required.
Please apply by submitting your resume and your working availability Only candidates with that information will be considered Benefits:
- 401(k)
- Employee discount
- Flexible schedule
Weekly day range:
- Monday to Friday
- Weekend availability
Experience:
- health club: 1 year (Preferred)
- sales: 1 year (Preferred
