What are the responsibilities and job description for the Fitness Manager position at Fit Factory North Attleboro LLC?
Description
Fit Factory is a 6 location health club brand. Fit Factory is a full service health club with a luxury studio experience. We provide an incredible value for a low price point so that our members have the experience they crave, for the price point that allows them to enjoy life outside the club. We’re on a mission to radically serve our members, empower our team through career opportunities and to support our communities and others in need.
Position Summary:
The Fitness Manager is responsible for leading and developing the personal training team while also serving as the club’s top trainer. This role is client-focused, with approximately 75% of time dedicated to training clients and the remaining time spent on managerial responsibilities. The Fitness Manager ensures trainer development, client satisfaction, and overall program growth while working closely with the Fitness Director to execute strategic initiatives.
Primary Roles
Personal Trainer
Secondary Roles
Program ManagementStaff Development
Personal Training (75%)
- Serve as the club’s top-performing personal trainer.
- Deliver high-quality personal training sessions, ensuring client progress and retention.
- Lead by example in sales, client engagement, and professional conduct.
Management & Leadership (25%)
- Trainer Development: Meet 1-on-1 with trainers at least monthly to provide coaching, support, and development opportunities.
- Staff Meetings: Create and present monthly meeting agendas with the Fitness Director to align the team with club goals.
- Client Success & Retention: Handle customer service matters related to PT clients, ensuring a high level of satisfaction.
- Trainer Growth: Guide and mentor trainers to improve their skills, increase client load, and drive revenue.
- Operational Support: Assist with scheduling, tracking trainer performance, and ensuring adherence to company standards.
Requirements
Requirements:
- Certified Personal Trainer (NASM, ACE, ISSA, NSCA, or equivalent).
- Proven experience in personal training and fitness leadership.
- Strong communication, leadership, and customer service skills.
- Ability to motivate and develop trainers while managing business objectives.
This role is ideal for a results-driven fitness professional looking to take on a leadership position while maintaining a hands-on client focus.
Manager Hours & Schedule
- Personal Training Sessions - A maximum of 30 hours worth of Sessions and classes should be performed while holding this position
- A minimum of 10 hours should be scheduled to complete the required tasks of the position
- Your schedule should be communicated in advance to the Fitness Director as well as the entire team
Physical Requirements
As a Trainer you must be able to perform any and all the physical activities required for a personal training session. Any limitations to those abilities must be communicated to a manager. All employees must be able to stand, walk, climb, balance, stoop, kneel, crouch, reach, speak, listen, or crawl.
General Attitude and Philosophy
- OWN your program
- Be a team player.
- Have a “Whatever It Takes” attitude
- Provide a good representation of Fit Factory at all times, inside & outside of the facility
- Be willing to learn new things
- Be reliable and willing to go above and beyond
- Understand that due to business seasons there may be fluctuations in staffing and hours
- Have computer knowledge
- Have efficient communication skills
- Meet & fulfill the requirements for their position
- Be enthusiastic!
Benefits
- Competitive base salary
- Complimentary gym membership.
- Opportunities for growth and career advancement.
- Employee discounts on personal training and merchandise.
- Paid time off
- Fun and energetic work environment.
Salary : $50,000 - $60,000
