Front Desk Associate/Sales at fitness studio

**Overview:**
As a Front Desk Associate at our boutique fitness studio, you will be the face of our establishment, providing exceptional customer service and administrative support. We are seeking a motivated individual who excels in both interpersonal communication and administrative tasks. Experience with software such as Canva, Excel, and Mindbody is preferred but not mandatory. The ideal candidate will be enthusiastic about fitness, possess strong organizational skills, and demonstrate a proactive attitude towards generating leads and sales both over the phone and in person.

**Responsibilities:**

1. **Customer Service:**
- Greet and welcome members and guests with a friendly and positive attitude.
- Provide information about our studio, classes, and services.
- Assist members with inquiries, concerns, and requests promptly and professionally.

2. **Administrative Support:**
- Manage front desk operations including check-in, scheduling, and payment processing.
- Maintain cleanliness and organization of the front desk area and studio space.
- Perform data entry tasks accurately and efficiently using software programs like Excel.

3. **Sales and Lead Generation:**
- Actively engage in generating leads and converting them into memberships or class packages.
- Follow up on leads and inquiries via phone, email, or in person to encourage enrollment.
- Utilize persuasive communication skills to promote our services and special offers.

4. **Software Proficiency:**
- Utilize Canva to create visually appealing promotional materials for studio events and offers.
- Navigate and utilize Mindbody software for scheduling, member management, and sales tracking.
- Basic proficiency in Microsoft Excel for data entry and organization purposes.

**Qualifications:**
- High school diploma or equivalent

- Previous experience in customer service or sales roles preferred.
- Excellent communication and interpersonal skills.
- Strong organizational skills with attention to detail.
- Ability to multitask and prioritize tasks effectively.
- Familiarity with Canva, Excel, and Mindbody software is a plus.
- Enthusiasm for fitness and wellness industry preferred.

**Benefits:**
- Competitive hourly wage or salary based on experience.
- Opportunities for professional development and growth within the company.
- Complimentary access to studio classes and facilities.
- Positive and supportive work environment within a dynamic team.

Join our team and be a part of an exciting and vibrant fitness community! If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we encourage you to apply.

Job Type: Part-time

Pay: From $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift
• Morning shift

Work Location: In person

Salary : $20