Assistant Manager for Running Specialty Store

Looking for runners & running enthusiasts to fill Assistant Management position for Running Specialty Store.

POSITION TITLE: Assistant Manager

REPORTS TO: Store Manager

SUPERVISES: All lower-level Associates

PURPOSE:

To assist store manager in performing store operations including managing inventory, employees, and customers.

RESPONSIBILITIES:

• QUALIFICATIONS:

• Receive 90% or higher on training tests:

• Apparel, Footwear, Accessory Tests
• Sales Training
• Selling is Service

• Sales/Cross-Selling- maintain consistently high numbers:

• 2.5:1 Shoes to Orthotics
• 1:1 Socks to Shoes
• 15:1 Watches to Shoes
• 1:1 Nutrition to Shoes
• 2:1 Bras to Shoes
• 2:1 Tops to Bottoms
• Club Sales are 3% of your sales
• 90% Gaits to shoes sold
• 90% Scans to shoes sold
• 90% Email capture
• UPT's are 3 per transaction
• $125 average sales per hour

• Performance Appraisals are Above Average and score minimum of 400
• Train in all departments
• Pass any additional quizzes in the 90th percentile

• INVENTORY:

• Keep track of 'hot' inventory items and report to store manager
• Responsible for the cleanup and organization of inventory in backroom
• Sign off on receiving items and ensure use of receipt forms
• Maintain stocked inventory on the floor
• Ensure all merchandise is properly displayed and categorized.
• Responsible for general cleanliness of all department

• EMPLOYEES:

• Supervise store personnel
• Report all disciplinary issues and procedure failures of employees to store manager
• Assist store manager in evaluating employees for performance appraisals
• Assist store manager in employee scheduling, as well as operations (Per Payroll Budget)
• Distribute applications for potential employees
• Train all department associates in proper procedures for measuring, fitting, scanning, and gait analysis (footwear), bra-sizing (apparel), as well as general customer service
• Make sure all employees are cross trained in all departments
• Ensure proper floor coverage using DCO.

• CUSTOMER SERVICE:

• Ensure all footwear customers are measured, scanned, fit, and gait analyzed according to Fit2Run procedures
• Assist customers with prescription pads- fill prescription according to the podiatrist's recommendation
• Ensure all customers looking for apparel are helped with sizing, style, etc
• Assist customers to the fullest of ability
• Ensure cross-selling is implemented throughout all departments
• Promote corresponding accessories with purchases.

• GENERAL:

• Assist Store Manager
• Responsible for one specific department
• Follow all Fit2Run policies and procedures
• Keep back office clean and organized
• Answer customer complaints
• Other duties may be assigned'

'Work Location: * One locationWork Remotely

• No
• Bonuses available year-long with potential to make $20 per hr

Job Types: Full-time, Part-time

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental Pay:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Supervising Experience: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: One location