What are the responsibilities and job description for the Front Desk/Child Care Associate position at Fitco Health Club?
We are looking for a Front Desk Agent and Chikdcare employee to serve as our members’ first point of contact and manage all aspects of their accommodation, including caring for our most precious members, children. Front Desk Agent responsibilities include giving tours, signing up members, selling product and guest passes, managing accounts and providing information about rates and amenities. This position is a flex position, and you will also be engaging with children of all ages. If you have a knack for customer service, a love for children, and work experience in the gym industry, we’d like to meet you. Ultimately, you will help create a pleasant environment for our members.
Responsibilities
- Manage Memberships
- Inform members about payment issues, and take payments.
- Sign up members using ASF Payment solutions
- Welcome members upon their arrival
- Provide information about our gym, rates, and amenities
- Respond to members’ complaints in a timely and professional manner
- Ensure all areas of the gym stays clean and tidy and fully-functional to accommodate members’ needs
- Upsell additional services, when appropriate
- Maintain updated records of bookings and payments
- Engage with all members of the family, including children in our care.
Skills
- Experience with Children is a must.
- Work experience as a Front Desk Agent, Receptionist or similar role
- Experience with payment software, such as ASF is a plus
- Understanding of how a fitness center operates
- Customer service attitude
- Excellent communication and organizational skills
Job Types: Full-time, Part-time
Pay: From $9.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
- Referral program
Schedule:
- 4 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $9