What are the responsibilities and job description for the Housekeeping Attendant position at Fitler Club?
Our Company: Fitler Club is a members-only lifestyle club for the leaders and influencers shaping the future of Philadelphia. Fitler Club houses a long list of luxury amenities including dining, social spaces, hotel rooms, 25,000 sq. ft gym, lap pool, spa, co-working, and event spaces.
Overview: The Housekeeping Attendant role is responsible for maintaining a high standard of cleanliness of all Club public areas and hotel rooms while greeting and assisting members and guests in a positive, welcoming and professional manner. The Room Attendant will anticipate guests’ needs and manage all requests with a sense of urgency. They will also maintain a proactive approach to solving any guest’s questions or problems and to provide a farewell to members and guests, using their name, encourage a return to the club.
Responsibilities
- Consistently following the Club’s Housekeeping procedures and standards
- Thoroughly clean guest rooms and public Club areas including: mopping, making beds, cleaning bathrooms, vacuuming, dusting, and attending the member locker rooms
- Complete assigned turn-down rooms ensuring evening housekeeping service for hotel guests
- Maintaining all equipment, tools, and supplies while following all procedures and policies set forth by the company, division, department and County health department
- Complete any special projects that might be assigned
- Working as a team, effectively communicating with management, housekeeping team, and all other departments in order to fulfill and address any issues or needs requested by guests and or other Associates
- Ensure that club, guest, and associates areas are maintained in a safe and secure environment
- Always being positive, showing enthusiasm, being humble, being thankful, and being respectful to all team members
- Maintain confidentiality of all members and Club information
- Follows grooming and uniform standards established for this role
- Working as a team, effectively communicating with management and co-workers
- Ensure that member and associates areas are maintained in a safe and secure environment
- Performs all other duties as directed by immediate supervisors
Qualifications
- Previous hotel or club housekeeping room attendant experience in luxury setting preferred
- Requires strong communication skills, ability to multi-task, and attention to detail
- Ability to follow directions well, make quick decisions, and keep organized while under pressure
- Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.
- Must be able to work around a variety of chemicals and be able to respond to hazardous situations
- Must be able to work a flexible schedule, specifically weekends and holidays.
- Punctuality and regular and reliable attendance
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (Safe Harbor 401k, Traditional & Roth Options)
- Company Paid Life & AD&D Insurance
- Company Paid Short Term & Long Term Disability
- Paid Time Off (Vacation, Sick & Holidays)
- Company Paid Maternity & Paternity Leave
- Professional Training & Development
- Complimentary Meals & Snacks in our Employee Cafeteria
- Wellness Programs & Resources
- Employee Assistance Program
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Weekends as needed
Work Location: In person
