What are the responsibilities and job description for the Field Service Technician position at Fitness Machine Technicians of Baltimore/DC?
Job Summary
Fitness Machine Technicians is looking for a Field Service Technician to perform both repair and preventive maintenance services for residential and commercial customers. If you are a go-getter this is the job for you! Must be awesome at customer service and quality control.
Benefits / Perks
401k
Annual Bonus
Paid Time Off
Paid Holidays
Supportive Work Environment
Paid Training and Development
Company Vehicle
Responsibilities
Diagnose, repair, and perform preventive maintenance on various pieces of fitness equipment at customer locations
Identify replacement parts needed for repairs
Assemble and disassemble equipment and perform equipment installations at commercial facilities
Complete accurate and thorough customer work order reports using our Field Service Management software
Interact with customers in a professional manner and explain repairs and equipment failures.
Occasionally lift heavy equipment
Qualifications
Minimum 1 year of mechanical / electrical aptitude and experience working with hand tools required
Minimum 1 year of experience working with a digital multi-meter preferred
Positive attitude, professional appearance, and ability to communicate clearly and professionally with customers
Ability to use a phone / tablet for scheduling and job reports
Daily local travel required
Valid Driver's License and clean driving record
A self-starter with problem-solving skills
Ability to work independently and plan, organize, and manage a variety of tasks
Applicants must be able to pass a background check and drug screening
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