What are the responsibilities and job description for the Internal Auditor/Certified Investigator-IT Support PG-00019 position at Fitzmaurice Community Services, Inc.?
***PAID TRAINING***
Days/Hours: Monday through Friday 8:00am-4:00pm FT 40 hrs./wk.
ESSENTIAL FUNCTIONS: (Primary Responsibilities)
Internal Auditor/Certified Investigator
· Conducts Program Audits for Petty Cash
· Conducts Audits for Individual’s Cash on Hand
· Conducts New Employee Training Record Audits
· Conducts Audits for Fire Drills
· Conducts Follow-Up Audits
· Investigates Incidents as per Incident Management Guidelines
· Completes written reports of investigations
IT Support Specialist
· Answer support requests from staff for software applications - Connect, QuickMAR and others
· Answer support requests from staff for hardware – computers, printers, routers, TVs, phones
· Conduct & Document Technology Audits at programs
· Conduct & Document Technology Audits on Staff devices
· Assist in configuring and deploying new equipment and applications
SECONDARY FUNCTIONS: (Non-primary)
· As assigned by the Director of Quality Assurance or Management
· As assigned by the Director of Technology
QUALIFICATION STANDARDS:
· Education requirements as governed by regulations
· Certified Investigator (will train)
· Strong written and verbal communication skills
· Valid US Driver’s License
· High School Diploma
· Computer knowledge; Microsoft Office, Windows
· General Computer Skills (Install & configure); laptops, desktops, routers, printers
· Technology Fluent; TVs, streaming services, security cameras
· Attention to detail
· Ability to work unsupervised
· Organized
· Communication Skills
· Data gathering and analysis
· Problem analysis and problem solving
· Judgement
· Presentation skills (Power Point and Speaking)
· Facilitation skills
· Coaching skills
· Adaptable
· Team Player
EOE
Salary : $18 - $20
