What are the responsibilities and job description for the Member Support Specialist position at Five County Credit Union?
Introduction:
We are excited to announce an exceptional opportunity for a Regional Financial Service Associate to join our team at Five County Credit Union. As a key member of our branch staff, you will have the chance to make a real difference in the lives of our members and help them achieve their financial goals.
About Us:
Five County Credit Union is a dynamic and growing financial institution dedicated to providing exceptional service to our members. We are committed to fostering a positive and supportive work environment, where employees can grow and develop their skills.
Key Responsibilities:
- Provide excellent service to members by answering their questions, resolving their issues, and helping them open new accounts.
- Process transactions efficiently and accurately, ensuring that all necessary documentation is completed.
- Cross-sell products and services to members, identifying opportunities to enhance their financial well-being.
- Maintain accurate records and ensure confidentiality of member information.
Requirements:
To be successful in this role, you will need:
- Excellent communication and interpersonal skills.
- Able to work independently and as part of a team.
- Basic math and computer skills.
- Ability to adapt to changing situations and priorities.
Our Benefits:
We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off. Our full-time positions also include benefits like double time on holidays worked.
